Dave Barnes Insurance Services - (IL)

Neal Brooks Fantastic customer service and highly competitive rates. One of the agents(dresses like a one-eyed pirate for Halloween) took time to introduce me to all of his local friends. Most memorable experience, especially meeting Jack Wagon himself! I live 2 hours away and highly recommend this agency!

Ethan Taylor If I could give him 10 stars I would, great response time, really cares about his clients, and makes sure they get the lowest possible rate and the best thing to fit the particular situation.

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Chasidy Allen Alexander Ramos has the best customer service I have had in a very long time. Very generous and a great conversational person. You guys have a great member on your team. It was like I was sitting down talking to my best friend. Keep being who you are Alex. I definitely enjoyed getting my insurance through you. See you next time!

Rachel Grigoletti Ive been with this office for around five years now, and every time I call, its painless and simple! Transferring policies, creating new ones, and canceling old ones is always easy. Theres no sales pressure at all, which I really appreciate. Shawna on the phone has always been amazing—things get resolved with a quick five-minute call! Everyone Ive spoken with has been incredible.

Amy Powers Never has a review been warranted more than my experience with Wally Gaffney. What an asset to Tom Conklins team. My homeowners claim from start to finish was complicated and frustrating, and it felt easier to walk away from it than to sort through it. Wally reached out to me and offered to help me wade through it all, and he was determined to see it through to the end. Hard to find that kind of initiative and commitment to clients in the world we live in today. His kindness and commitment will never be forgotten. I hope Tom Conklin and State Farm realize what they have in Wally. It would be a shame to not recognize what he did for me and Im sure countless other insureds. Thank you, Wally. You truly are the best of the best!

Naydeline Itzel Loria Aguilar I’ve been with this agency for a while now and I’ve always been impressed with their service. The agents are very responsive and I can always count on them to provide accurate answers to my questions.

Taylor Lorimer Great customer service. I called the office to help with a claim. Their customer service is exceptional. They were able to get me a swift response and resolve my concern. I cannot recommend this agency enough!

bill parker After calling many local insurance companies Illinois Drivers Insurance found me the coverage I was looking for at the lowest price. The service was fast and friendly. If your shopping for auto insurance in Galesburg Illinois Drivers Insurance is the best. Thank you!