Dan Connolly - Country Financial - Sycamore (IL)

Mika Meeka Rude customer service.

Olga Bolen Weve had nothing but good experiences with FPS. For the most part, I do my banking at the downtown facility, and the ladies there have always been super-friendly and very knowledgable. I recently needed copies of statements, deposit slips, etc, for the state, which was time sensitive. It was a task, which was definitely very time consuming. Tammy C. completed the task before the deadline, and we feel she went above and beyond. Would definitely recommend banking there.

Michele Andre A shared acct with my daughter and a check in both of our names brought me to this branch today. Wow. Condescension was overwhelming. I felt judged and belittled. Wasnt sure why. They would not cash or deposit the check and blamed the payer. I found out later, it absolutely shouldve been. I noticed their reviews are not glowing. Now I know why.

Ryan The agents are all very professional and courteous.

Alexander Tilford I’ve had an outstanding experience with First Mid Bank, and a huge part of that is thanks to Caesar. From the very beginning, he’s been knowledgeable, approachable, and genuinely invested in helping me meet my financial goals. Whether it’s answering questions, explaining options, or just making the banking process smooth and stress-free, Caesar consistently goes above and beyond. It’s rare to find someone who combines professionalism with a personal touch the way he does. You can tell he truly cares about his clients and takes pride in his work. If you’re looking for a bank that treats you like more than just a number, and a banker who actually listens and delivers, ask for Caesar—you won’t be disappointed!