5 /5 Steph: I rarely take time out of the hustle of life to right reviews but this is well deserved. My husband went in simply to remove 2 links from a watch and the staff was busy but greeted us and let us know theyd be with us. Meanwhile we browsed their great collection of items. So many treasures, jewelry, beautiful insects, and crystals!! Marc was so kind, he removed the links at no cost for the wait which was so unexpected. While browsing I fell in love with a crystal and bought it for my best friends upcoming birthday. He cleaned and wrapped it so beautifully, I was just taken aback by the level of service and warmth. Its just so rare now that as soon as we walked out I told my husband, Im writing a review. Keep up what you and your staff are doing! If you are looking for something beautiful or unique, come take a browse.. you wont be disappointed. Well be back!!!