Cratty Insurance Agency Inc. - Galesburg (IL)

James Hand Great service

Rebekah Benson Two years ago I had an accident. Within 24 hours an adjuster was at my home to view the vehicle. Within 36 hours they had the car in the shop. I was able to get a rental car immediately. They were quick to get this done and stayed on top of the situation until I signed off on my car. They recently made sure that my coverage for both house and vehicle were exactly what I needed. This was done without a major increase to my payments. The staff that I have worked with have always been courteous and respectful. I have never been pushed into anything I did not think I needed and they have always been there to answer any questions. One fantastic team

Louis Nelson As a retired insurance executive I have known Tim and Mark for many years. When we retired we placed our trust in these two people due to their experience in the industry. You will always get the straight story from these gentlemen..

Whitney Graham The service is amazing here. The staff is quick if youre in a hurry but they always make you feel welcome and comfortable.

Jennifer Tibbitts Abram has his clients best interest above all. He is thorough and caring, providing service to others in a manner in which he would for family.

Tee Harvey Very easy process and she were extremely helpful in the office. I will continue to use Cut Rate Ins for my insurance needs moving forward. One of the better experiences I have encountered dealing with any insurance agent.

Kayci Sackmann Great agent!! From start to finish Luke makes the process very easy and comfortable. Not only is he incredibly knowledgeable, but he takes the time to understand what my family’s needs are, and explains all our options thoroughly. It feels like you are talking to a friend rather than just another agent. Luke has been proactive, always available to answer questions, and follows up with us to make sure things are going smoothly. I highly recommend Luke if you are looking for someone who genuinely cares and goes the extra mile for their clients!

Jean Celestin II Tyler is hands down the best personal lines insurance agent I’ve ever had. I’m continually impressed with the level of service I receive. He’s proactive, thoughtful, professional, and genuinely cares about you as a customer. He’s readily available to answer any questions and provides unique solutions to enhance my insurance products. He also breaks down complex coverage options into simple explanations, which further demonstrates his expertise and helps me make informed decisions. I recommend Tyler to anyone seeking a personal lines insurance agent who not only understands the industry but also goes above and beyond to deliver outstanding service. Thank you, Tyler, for your exceptional support and commitment to me and your other clients!

Kelsie Helpful!