Country Financial - Quincy (IL)

Jeanne Mueller My daughter and I have been trying to split our policy for almost 3 yrs now. This last time I thought we finally did it until I received the revised policy a week later. The only thing changed was my address. My daughter is still on my policy, and stapled to our policy was another persons insurance policy revision. When I called the galliger office the person I talked to said my daughter didnt have a policy as her name wasnt in their system. That was what they were supposed to be working on my daughters policy. They were given her information, by her and yet for the 3rd time a fail. The person I talked to said she wasnt the one we talked to a week ago, and yet Im sure it was. Time for a new agent, bye-bye Galliger Im wondering about this other persons policy? An invasion of privacy? Galliger you dont even deserve 1 star!

ENGINEno9 Ive had many insurance companies. I started with American Family when I was sixteen. I should have never left but I did come back. I could not ask for better agents than Hesten and Sam. Not to mention the rest of the staff. You wont regret it. I recommend them and American Family!!

mark racey Carrie is the best! She works for me to get me the insurance that I need, at a competitive rate. She is just a phone call away anytime I need her. Ive always been told that your insurance is only as good as your agent, and from what Ive experienced over the years, she is Good.

Amber Nicholl I used to think they were wonderful. But they have done several things that I disagree with and even though I was in an accident that wasnt my fault right now Im driving a car that may in fact cause me to receive a ticket. Also they automatically assumed since the other driver was a state farm client that I was not. Hmm...it is what it is I guess.

Paula Robertson Love the friendly customer service that I receive from Heather Curfman! She is always there to help anytime either on the phone or in the office!! Thanks for all you do Heather!!

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.