Bussian Insurance - Lena (IL)

PC Tech2U Good people

tom boutilier Tom Edler is one of the nicest people you’ve I’ll ever meet! He takes your call and doesn’t have you sent straight to a voicemail. I’ve had a freak out moment with something that was destroyed.. next time we went into Tom’s office he had a replacement for me. I knew from then on he will insure us until we well.. don’t need insurance at all…. Well if heaven has insurance must be expensive… but I’m sure Tom will get them insured! Can’t say enough love you guys your office alway feels like home as well as talking on the phone it’s like calling that one family member you should call more but never do.. we’ll make it up here!! 1. Quick response 2. Level of care and compassion 3. They are real people not recorded bots. 4. Voicemails are ALWAYS RETURNED!! 5. Cool country coozies .-)

Emi Gonzalez Diana was kind and professional. She walked me through every step and offered an opportunity to save on my monthly premiums.

Lisa C Kyle Talkington is fantastic! He is readily available, answered all my questions and got my insurance needs met quickly and efficiently. I highly recommend working with him and Lakeview Insurance Agency.

Jeanne Mueller My daughter and I have been trying to split our policy for almost 3 yrs now. This last time I thought we finally did it until I received the revised policy a week later. The only thing changed was my address. My daughter is still on my policy, and stapled to our policy was another persons insurance policy revision. When I called the galliger office the person I talked to said my daughter didnt have a policy as her name wasnt in their system. That was what they were supposed to be working on my daughters policy. They were given her information, by her and yet for the 3rd time a fail. The person I talked to said she wasnt the one we talked to a week ago, and yet Im sure it was. Time for a new agent, bye-bye Galliger Im wondering about this other persons policy? An invasion of privacy? Galliger you dont even deserve 1 star!

Susie Avila I have never had a better experience with an insurance company before. Cindy was very helpful and attentive to what I needed. She never tried to oversell or undersell anything me and she catered to my insurance needs. She was very knowledgeable and got the answers to what she didnt know giving me the assurance that she never lied to me. If ever I have an issue they work quickly to resolve it. I trust Dougs office Cindy and their crew to protect my dreams!!

Nicholas Rajnowski I was looking for auto insurance. Evan reached out an went over everything I wanted in a policy. He was very courteous and professional. He instilled confidence that I was getting everything I needed and wanted in the policy and the price was right. I had talked to several other agents and companies. But this was the only one who made me feel like i truly mattered.

April Covington David was great. He made sure I understood everything about my policy. He is a great person and I appreciate him. Thanks again David.

Jake Switzer Working with Victoria was a pleasure. Her patience was great! I initially inquired and was not the best at following up. She never pushed for my business, and when I was ready, she gladly helped like we knew each other for a while. Super friendly, and there when you need her. Thank you Victoria!

Sid I’ve had a great experience working with Michelle. She is incredibly helpful and always takes the time to answer all of my questions thoroughly. Communication with her is always easy—shes responsive, clear, and approachable. I also really appreciate how she keeps me updated on my policies without me needing to ask. It’s reassuring to know I have someone reliable and attentive looking out for my insurance needs. Highly recommend!