Broadmoor Agency - Rockford (IL)

jacob buckman I cannot recommend Austin Beaty enough as our insurance agent! He provides exceptional customer service and has always gone above and beyond to ensure my family and I have the best coverage. Austin is knowledgeable, responsive, and truly cares about his clients. He takes the time to explain everything clearly, and I always feel confident that our needs are being met. If youre looking for a reliable, trustworthy insurance agent, Austin is the one to go to

Dean Powers My daughter received her drivers license. Added her to our car insurance which resulted in a major increase in price for coverage. Had 3 people suggest to check with State Farm. Called Friday and left a message. Brianna called me back that afternoon and was able to start the process of answering the questions I had. Stopped at the office Monday morning and gave Brianna a little more information of what we needed and what we were looking for. She had the majority of the information we needed that afternoon to feel comfortable switching to State Farm. Thanks again Brianna for a easy and quick transition.

Betty Pennington I belive Ive had insurance with these folks since 2008 for all my cars never had any issues always made sure I got the best full coverage out there I completely adore her for that keep being great ms lady the young lady behind that phone deserves the world

Nex I got my policy renewed here and Sergio was amazing. Extremely helpful, nice, and got me a significant amount off of my policy renewal. Would highly recommend him.

Chris Bieber Eric is always helpful when I need something. I like insurance to be something you do not have to be constantly worried about and Im happy Country Financial is able to do that for me.

Makenna Deason Carlos is helpful, patient, and prompt. He is knowledgeable and the fact that hes an independent agent means he can shop around for you and take the hassle out of insurance buying at no cost to you! Great service, thank you Carlos.

Pérez Rico Ximena They helped me compare options and choose the best car policy. Very responsive and truly care about their customers. Great experience

Dan Healy Excellent, personable, and professional; highly recommend!! Thank you, Randy and staff!

Terrance Middendorf I’ve been very impressed with the level of service Justin provides. Anytime we’ve had an issue or a claim, he has gone above and beyond to advocate for us and make sure things were handled properly. He’s always quick to respond and makes the process simple. On top of that, he gave us by far the best price compared to other agencies by bundling our home and auto insurance. I highly recommend Justin for anyone looking for an insurance agent who truly looks out for their clients.

Cynthia Rivera Very kind & helpful humans. Thankyou for your service. God bless