Bob Anderson - COUNTRY Financial District Leader - Rockford (IL)

JEFFERY STOKES I have had nothing but problems since I went to this bank and took out a personal loan. The person who assisted me name is Bayley. My understanding was I pay 6 months interest, then I pay the principal. First they tell me I will be notified when my due date is, and will be notified what my payments are. They wait 1 and half month and bill me a late fee. I was told after 6 months I will be notified what my payments are for the principal. 6 months later, I get a letter saying my interest was incorrect and going from 3.99 to 10 percent. And I dont pay the principal but the 10 percent interest. Dillion calls and say well its in your contract and Bailey is very good and thorough. They say sorry but you can refinance. I swear to God I wish I said no to these people

Michelle Adams For a debt collection company, I have to say, Tony(answers the phone) is probably one of the nicest people i have ever talked to over the phone. His voice is very soothing and he us always so polite and helpful, I really appreciated that. Thank you Tony

Will Snelling I have been with country now over a year. and I have been extremely satisfied. Krystal legens has been extremely helpful. i have my home auto and buisness with them. and when I need copies or her to send forms to a customer. she is fast and makes it really helpful as a business. owner I would highly recommend country and Krystal legens.

Michelle Mcdonald Melissa is sp helpful. She helped us with getting life insurance, and was able to help my husband get life insurance because he has diabetes we got a rate we wre comfortable with. Thanks Melissa

Drake Robards Jordan and his team are quick with communications and effective overall. Got me set up with automobile insurance with no advanced warning in less than 30 minutes. Great experience!

Marian Smith Cairo bank has one of the friendliest and courteous staff members I have dealt with.