Bank of the West - Woodstock (IL)

Roc Ordman I had my retirement funds in TIAA CREF. The past few years they showed little increase. So I transferred my money to the stock market at Schwab with Aaron Urbelis. I moved the money in Feb 15, 2024. Today, May 31, 2024, 4 and a half months later, I have more than twice as much money! What a joy. Aaron explains everything clearly. How wonderful. -Roc (retired biochemistry professor)

Lacie Borde Absolutely the best place for financial guidance, strategy, and taxes!! Richard and Carla treat you with the utmost respect and give financial advice as if your money was their money! I hope to always do my business with them !

NL Barnes They treat you respectfully even when you dont know anything. I am thankful for their services and care!

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Stephanie Skromme I have dealt with 5 banks in the past month since my dad’s passing. Heartland bank has been the worst and hardest to deal with. Every time I go in there they have to “review” documents even though I have legal signed under oath paperwork from our attorney that is needed. I understand them wanting to protect themselves but there were excessive with their requests (even our attorney agrees this was not necessary of them). I will never bank with them or recommend anyone too. Much easier and friendly banks out there.

Scott Andrews He strives to give you the best policies for the lowest price. Gary actually cares about his clients lives and interests. Also, he is the most generous person I know! Whether it’s donating financially or with his time, he’s always helping somehow. I highly recommend Gary!!

TiffanyNChris Monier I am SO happy that I was introduced to Sarintha she has been able to turn my nightmare into a dream. I was drowning in debt and she was able to show me how to get out of debt in 5 years including the home we just purchased 12 months prior. This is go gimmick or sales pitch this is all common sense living after she teaches you! What do you have to loose? Stop stressing and give her a call and let her show you the road to a debt free life.