5 /5 Christine Geary: This team of people help me get my insurance as cheap as possible they were very nice kind and considerate I would recommend them to anyone. My name is Tim Geary and I approve this message.
1 /5 Laura Grant: They are awful. If you have a claim no human will answer you have to sit by your phone for 2 days and not miss their call, if they even call for me, its no response to calls or emails. It is 45 days and I still have not gotten any kind of response. Pay the extra 10$ and go to a better agency it is well worth it
1 /5 Quincy Randle: Good if you want cheap insurance but it’s a hassle if you need them to pay. No auto body companies in Springfield even take their claims because they are trash. Canceling my policy immediately and I DO NOT RECOMMEND THEM TO NO ONE UNLESS YOUR JUST LOOKING FOR LIABILITY. Their full coverage is a joke. Waste of money and time. Company is so far below average. TOTALLY DISCUSSED WITH THEIR BUSINESS. The 1 star is only because their prices are ok and it wouldn’t let me give 0 stars
4 /5 Jon B: Great personal, good rates
Willing to help as I insured a Chinese motorcycle,it took an hour and a bunch of phone calls but they never gave up
1 /5 Jimmy Auton: This place will not pay any claims...they lie and say you failed to communicate and then proceed to deny your claim...go elsewhere!
Jasmin Saucedo Edith is very helpful and very efficient! She’s always helped me with the best rates. I’ve never had any issues and they have the best prices.
Carrie Almaroad Brad Woolcott is the best insurance agent around. He does everything possible to help get the best and most cost friendly insurance. He is very patient and walks you through step by step and answers any questions you have. He never makes you feel like your questions are bothersome. He has been great to work with and would recommend him to anyone looking for a quote.
Jacob Streuter Travis and his team are super knowledgeable. When I was looking for insurance, I wanted to go with one place for everything. Investment properties, life insurance, home, auto, umbrella. I was getting quotes from multiple locations and Traviss knowledge, service, and pricing set him apart. I am happy to have him and his team taking care of our insurance.
Curtis Grubbs I have the best team working for my family. Joe is always friendly and greets me with a smile and handshake. Cant go wrong with Shelter Insurance
Jeff Wood Doug has been my agent since my parents bought my first life policy when I was born. He is always available and easy to work with. He can answer all your questions and explain insurance in a way that is easy to understand.
Kay Jay Had an amazing experience with Agent Erech Pierson! He contacted me almost immediately after I requested the quote, he ran the numbers and got the lowest rate for me, and he made it all so easy! I HIGHLY recommend using them if you need any kind of insurance ☺️
Thank you! -Kim Y
Caitlin Roche I recently switched over to HIA/RIG for home and auto insurance and was THRILLED with the service! Everyone was so kind (especially Brigitte who handles my account) and I truly felt like they were giving me the best options. Definitely recommend their team for your insurance needs!