Agency One Insurance & Real Estate - Decatur (IL)

Gabriela Magallanes They really know their stuff. They simplified the process and provided options I didn’t even know existed. Great communication, great results. I’m satisfied

Dre Collins I’m not one to leave reviews. But when someone is as great in every sense of the word as Wendy was, it’s mandatory that I do so this time! During my search for car insurance, Wendy was the only person willingly (and swiftly I may add), to provide me with the sought after information through text messages: due to me not being able to call and talk at that moment. I called her this morning, and the qualities that were revealed through the text messages were further confirmed over the phone. Wendy’s work ethic, knowledge, professionalism and kind personable personality is second to none. Searching for insurance of any kind is never a fun, nor exciting moment that no one looks forward to. But with Wendy, she made the experience the most enjoyable that anyone can have when searching for insurance of any kind! Thank you very much!!!

Drew Biondo I ran my personal insurance through online companies for many years until I opened a business and decided that I needed a local company with an actual person to contact. I couldn’t be happier that I found Schmale Agency. I have not only given them my company’s business; I have since switched all of my personal policies to them as well. Their ability to shop multiple carriers has saved me money and I really love the ability to contact my agent directly when I need a document or have a question about my policy. They are friendly, accommodating, and truly have their clients best interests in mind. I recommend Schmale to anyone who wants the best possible experience with an insurance agency.

brandon pollard Incredibly client oriented company. They are very personal about your policy and are locally owned and operated. They take amazing care of thier employees as well.

Katherine Sánchez I can’t thank Eric enough. He found better coverage at a great rate and made the process painless. The right decision

Tanya I would like to comment on the excellent service I received working with Ryan Hall on my insurance needs. I felt that he was really protecting my interests and trying to find the best service for the money. He does his work quickly and timely. He is always very personable. and easily reachable with any questions or concerns.

Ahmad Sulaiman I had a great experience working with Kylie and the team. They were responsive, clear, and very helpful in guiding me through switching my auto insurance. The process was smooth, and I really appreciated their support in helping me transition from my previous provider. Highly recommend this office for anyone looking for great service and competitive rates!

Damian Viveros Karla has Amazing customer service, her professionalism and dedication to her career shows how much she cares about helping people find the right coverage for their vehicles.

Jacob S. I would highly reccomend to anyone especially if you are looking for a great personalized policy with local servicing agents.