Zales - Dalton (GA)

Ciarra Miller Thank you Joe!!! What an amazing experience all the way around! I found out the hard way that I was allergic to certain metals in my wedding ring but we took it to Joe at this Kay jewelers and he was able to get a custom one made for me with the right metals without having to spend one extra penny and I could not be happier! Truly a life saver and I love how knowledgeable he is, making me feel even better about mine and my now husbands purchase. We are life long customers now, all thanks to him!

Cleveland Ivey I went in to get a necklace fixed this past Monday. Both employees were friendly and I was seen as soon as I arrived. Mr. Crawford got to work on the necklace as soon as I gave it to him and had it prepared in good timing. I was not in a rush, but the wait was not long. The other associate, a young lady was very professional as well. She helped several people while I was waiting. The store itself was very nice and clean. I paid a bit less than what I expected which was very nice. I was left feeling satisfied with the quality of work and the level of professionalism. I was not at all surprised that my father recommended them. Well worth it.

Andrew Vollen Ron is absolutely class. He helped me with my fiancés engagement ring. Being a novice going into the process; he was patient, knowledgable, friendly, supportive. He was absolutely everything I needed. He got us a ring that she absolutely loves, and the process was so easy and helpful. Couldnt recommend him more. Hes got a return customer in us.

Hunter Dampier Had a great experience at this jewelry store! The staff was friendly, knowledgeable, and took the time to help me find exactly what I was looking for. The selection was beautiful, with a wide variety of unique and high-quality pieces. I never felt rushed or pressured, and they made the entire process enjoyable from start to finish. If you’re looking for stunning jewelry and excellent customer service, I highly recommend stopping by. You can tell they genuinely care about their customers and their craft!

Sandy Madanat I had the absolute best experience working with Leah at Icebox in Atlanta! From the moment I walked in, she made me feel comfortable and truly listened to what I was looking for. I came in to pick out my wedding band and ended up upgrading my engagement ring to something that better matched my style—and I couldn’t be happier with how it all turned out. Leah was incredibly knowledgeable, patient, and honest throughout the entire process. She helped me design a custom look that complements my oval diamond perfectly, and she made sure every detail—from the setting to the band—was exactly what I envisioned. Her eye for style and attention to detail made the experience so smooth and exciting. I highly recommend Leah if you’re looking for someone who genuinely cares about making your vision come to life. Thank you, Leah, for helping me find the perfect ring for this next chapter!

SJ Melissa is the BEST there is in the jewelry industry!! We had been ghosted by 3+ “jewelers” before expanding our search and finding Metal Sugar, to custom design our engagement ring. Melissa is an amazing communicator and spoke with us non-stop during the design process. She got a CAD rendering made for us very quickly! She is very attentive to detail and will make sure you’re satisfied before beginning the design process. We had a wonderful one on one appointment with Melissa where she showed us a few different sized diamonds and different metal types, asked us about our relationship, and really gave us a personalized and unforgettable appointment. We will recommend any one who needs a custom piece to use her services! You won’t be disappointed!

Kim Shaw-grant My rings are beautiful!! The staff is exceptional, turnaround was quick, the designer is creative and the prices are competitive. An overall great experience!

Madison West Ruth was so helpful today! She helped facilitate a minor repair on my watch with ease. Will definitely be returning.

Julian Colavito Great experience at this location working with Christa. Came in off of a recommendation from my dentist looking for an engagement ring for my now fiancée. Christa made the process of selecting a ring easy by first educating me and then guiding step-by-step to build the perfect ring. Highly recommend shopping here. The entire staff is helpful and it feels like they actually care about making sure youre happy with your purchase and not just making a sale. Needless to say, she said yes!