5 /5 Riley Bivins: I made an appointment at the last minute to open an account and the staff was pleasant and helpful. Jessie was great to work with and very professional. Thank you for the assist.
1 /5 Gladys Pacheco: Make sure you check your money before leaving. They have shorten my dad on his money twice. What a joke!!!! I don’t know if employees are stealing money or if they are miscounting. Sad you can’t even trust banks.
1 /5 Sean Coons: The tellers are excellent 5 stars to them but management needs to get there stories straight, I have thousands of dollars in my account and everyday its a different excuse of why I cant have the money thats on my available balance
1 /5 Keke McGhee: THIS PLACE HAS THE WORST CUSTOMER SERVICE EVER!! THE TELLERS ARE ALWAYS NASTY AND TALK BAD TO YOU WENT IN TODAY FOR CHANGE FOR MY BUSINESS AND HANNAH WAS DISGUSTING! BAD ENERGY, BAD PERSONALITY JUST BAD!! I HATE THAT OUR STORE HAS A BUSINESS ACCOUNT HERE. THIS IS MY 3rd TERRIBLE EXPERIENCE HERE.
5 /5 James Bond: Had get personal banker. Fix issues with business account even assisted with locating my Article. Thanks Jennie.
AG Squad Hardeman Christy and the whole 1st Franklin team was simply amazing the work was fast and efficient I would definitely recommend them to others
Jason Longdon Elisa Estes and the rest of this team are absolutely amazing. The only people we should go see when you need a little extra financial cushion They were funny, knowledgeable, helpful understanding, just all around amazing people to type that you hope to do business with I would hands-down recommend them in this branch 10 out of 10 for sure
Helen Ferguson All the people at McDonald Wealth is superior! I dont have a big account there, but I am treated like I am their only client. When you call, you always get the help you need. To me, that is huge. Don and Sylvia are the best in my estimation. I would recommend them all day long!
Makenzi Robinson Julie Cooley is the ideal banker. Truist she is a great asset to your team and you did right placing her desk right out front. Very helpful, patient and friendly.