Wells Fargo Bank - Dublin (GA)

1 /5 mike smith: Incredible example of a big business providing horrible customer service. They operate as a "private club." I went in to cash a check from one of their account holders. They refused without a $10.00 "service fee." Had the audacity to say that there was a cost to provide me the service since I wasnt an account holders. THE CHECK WAS WRITTEN ON THEIR BANK! It took longer to tell me ridiculous excuses like "you cant get anything for free now days" and to verify that the check was good (which, surprisingly, they did for free) than it would have to simply cash the $300 check so I suppose I cost them a little money but I wasted 30 minutes of my time (yep, thats how long it took to park and make it front of the line to be denied service) so Im still the loser. There are more than a half dozen banks in Dublin that you would be better served by

5 /5 Kenneth Davis: My experiences at this bank have been lukewarm at best. Today the ATM was down, and no one in the bank knew anything about it. There were only two tellers at the windows. I was second in line and it took over 8 or 9 minutes before I was able to advance to the counter to make a withdrawal (because the ATM was down). It seems that everything around runs in slow motion. So, the moral of the story is: Dont be in a hurry when you bank here. Its going to be awhile. Thankfully, I dont have to come here very often. UPDATE: The manager of this branch reached out to me this morning to get a better understanding of exactly what happened. I was extremely impressed at her level of concern, and wanting to take corrective action to lessen the chance of this happening in the future, hence Im changing my review rating.

2 /5 Janet temples: I love the office staff but the wells Fargo CSR in the main corporate needs to teach the team not to call their clients on a Sunday this is the lords day & our rest day, actually it the law not to call on a Sunday or Monday - Friday not to call after 9pm and I have the calls wells they are calling me after hours of that time, I will be looking for a new bank because this bank is way out of line & I will be contacting someone about this. I am a total upset client, wells fargo should be ashamed of themselves

1 /5 Parth Khetia: Very unprofessional if Wells Fargo head office could change the management of this bank it’d be great

1 /5 Tierra: Ive been a customer of Wells Fargo since 2007 and I dont like the customer service at this location either. The tellers act as if they do not want to be bothered. They are very rude. Also the heavy black girl who works in customer service/loans rudely said, "To the podium." She said this because I was not wearing a mask. Thats no way to speak to a customer because when I tell her off she is gonna know exactly what she is doing wrong....pink lipstick colored outside the lines and all.