Truist - Statesboro (GA)

5 /5 EricnMacy Austin: We came here very last minute for a Very complicated need and Vivian was absolutely amazing. Regardless of how crazy we thought the request was she made it happen and quickly with a smile on her face. Most importantly it was only a few minutes until closing and she took care of us thoroughly! We were so blessed to have such kindness on such a stressful day for us ❤️ thank you Vivian! (Everyone else working was also wonderful!)

1 /5 Christina Sheffield: Tried opening an account because the amount of check and it coming from there bank being told that they would have faster pressing being the check is from them the banker in the end office was the rudest banker Ive ever seen. After having me sit in the lobby for 45 min she get an snobby way about her and said Ill get the bank manager to handle me while putting her hand in the air. She goes fussing to the bank manager and after all that find out I have to wait 7 days instead of the normal 72 hrs I walked out and went to core credit

1 /5 jane Ramos: The Customer service is GARBAGE. All the employees in this bank Teller are not doing their job well instead of taking good care of the customer. They are so busy gossiping and keep talking to each other during work time. It bothers me i have’nt seen customer service like that gossiping to co-workers first before their job that is why it takes forvever in line coz this group of ladies busy gossiping. They need to improve their customer service or replace all of them in the front teller. They love gossips more than their job.

1 /5 Stephanie Bedgood: The worst customer service I’ve ever received from a bank. I cash my checks every week from this bank through the drive-thru and because you can’t see whose behind the counter from other vehicles and the machine I’m never able to see name tags or barely see anyone behind the counter. So today at 1:30 I came to cash my check and I told the lady I come every week but I don’t have my ID and because I don’t know the workers names or who’ve cashed my check before I she wasn’t able to. She tells me she can deposit it into my account but can’t cash the check. I then go online to get a new ID and I walk-in the bank to let her know what I was doing and if it was acceptable she rolled her eyes and was mumbling talking about me as I left.

1 /5 Frank Sherrod: I am not a customer, but Ive had to deal with them through family members. They are the worst bank I have ever seen! Customer service socks! Cant make a deposit for someone, if your name is not on the account! Thats just stupid!! Ill never bank there, thats for sure!!!