Town and Country Insurance - Buford (GA)

Sandy Griffin Called Lisa yesterday for coverage on our Grandsons car insurance and she made it such an easy & pleasant experience so we went back today, paid down payment and he was covered and evertthing taken care of in less than 24 hours. I would recommend this company highly for anyone seeking insurance coverage. Thank you so much Lisa & Jeff for being so kind.

Shibby So I want to start off by giving a huge shoutout to Shay Jackson!! She is amazing!!! I got into an accident with someone who is insured with Southern Trust, and the adjuster for my case (Shay Jackson) went above and beyond to help me with my claim. I was nervous because of the one star reviews for Southern Trust in general. However, Shay was a blessing and helped me get through the process to keep my Jeep! Her actions are worthy of more than 5 stars, bc the Jeep in question Ive owned/upgraded for 13 years and has a lot of sentimental value and personal memories. She answered all my questions and I feel like she genuinely cared. As a manager I would love to have a Shay on my team! She is highly professional and personable. I am grateful for the amazing experience she has provided! Shay Jackson deserves all the praise and I hope she is recognized for her outstanding character and professionalism!

Patricia Hughes We have been clients of this office 35 + yrs. They have always gone above and beyond for us. I will never change to another office .

Alacia Murray I absolutely love all the support I get from Ms. Evans at Allstate. She is always keeping me up-to-date with my policy. This is my first time managing auto insurance so I really appreciate how patient and kind she is.

Kerra Rhodin I can’t say enough great things about my experience with Lori’s office! Jay has been an absolute lifesaver—his knowledge, patience, and dedication to helping me navigate my insurance needs have made all the difference. He always goes above and beyond to ensure everything is clear and taken care of smoothly. I truly appreciate not only Jay but the entire team for their professionalis and support. If you’re looking for an insurance company that genuinely cares about its clients, this is the one!

Rainy Day Writer Very friendly, knowledgeable and helpful.

Krystal Buckner Nick has great customer service from start to finish with getting my new policy & rates locked in! He was very helpful, even offered convenient text communication & weekend service. Thanks so much, Nick!

Jasmin Brown Rodney is a great insurance agent! He talked me through what I needed to do with my second car even though it was going to lose him money, he gave me the best advice for my situation.

William mcghee Shelby @ Melissa Eldridge - State Farm Insurance Agency was amazing! Our interaction was arguably one of the best Ive ever had with an insurance agent. She was knowledgeable and very informative on what parameters inside the policy fit me best. I greatly appreciate her time and effort spent with multiple times on the phone and computers down she still got it done! Shelby, you rock!