A-1 General Insurance - Decatur (GA)

Elizabeth Barnard Amazing insurance company!! The best customer service ever!!

Jessica McClelland Brandi is wonderful! From the beginning, she took time to truly understand our needs and made the entire process smooth and stress-free. She is also very responsive whenever I have questions. If youre looking for someone knowledgeable and genuinely helpful - Brandi is it!

David Aguilar The staff here is very helpful. I needed assistance with a cancellation and expected a hassle but they made it easy and stress free. So impressed with their professionalism and kindness.

Sistah Clark Today I called looking for an insurance quote and was connected to Ameshia Darden. This agent listened to me and was extremely efficient in helping me find a company that best suited the needs of my family. Thank you agent Darden! You were wonderful.

Sandi Smith We have been with the Kyer/Allstate agency for many years. Jerry and Eric have always provided excellent service. I wouldnt go anywhere else!

Demi Garcia Juanita has been such a huge help with our insurance needs! Finding someone you can truly trust these days is rare, but she’s proven to be not only honest, but also caring and dependable. She made the whole process so easy and stress-free, and we couldn’t be happier with how quickly she gets things done. If you’re reading this, I highly recommend giving her a call, you won’t regret it!!!

Angie Bivins We shopped around looking for some relief in our insurance rates and have been very pleased with Wayne Crook and Country Financial. The rates are HANDS DOWN the best around!! Ms. Debbie is always ready, willing, and able to assist us in a moments notice either via email or by telephone with any crazy questions, policy changes, and/or updates. They are amazing at assisting in a time of crisis too. Our daughter was involved in an auto accident, and all I had to do was pick up the phone and call. Ms. Debbie was ON IT with Wayne assisting in this process as well and in a timely manner. They are very dependable and knowledgeable and also care about their customers. I highly recommend Wayne Crook and Country Financial!!

Blair Register Jena was so helpful while my husband and I were inquiring about life insurance. We have two little ones and wanted to make sure that not only we were taken care of, but them too if the worse ever did happen. She was genuine, kind, and gave us honest answers and numbers. She truly cares about ever person she comes in contact with and wants to give them the best, most affordable deal out there (which she did for us!). I HIGHLY recommend getting a quote from her!!

ROGER MFONE I have my Homeowners Insurance with Farmers and car insurance with another company. Alan Morgan is my current Farmers Insurance Agent. I had never talked to him but would receive emails on a regular basis regarding various ways that I can save money on my policy. In recently received one of such emails from him and decided to call. I was very impressed by his level and wealth of knowledge, professionalism and great customer service I received from him. He was extremely patient and answered all my questions. He went as far as doing research to identify Defensive Driving courses although I had a clean driving record just because he wanted to help me save more money on my policy. Based on the experience I had with Alan, I encouraged some of my family members to switch to Farmers and to work directly with Alan because I know he will provide them with the same highest level of customer service that I received from him. Thank you Alan.

Ashley Thomas Nice and responsive agents!! Give them a shot at earning your business if you are looking for a local agent.