Tim Thomas - State Farm Insurance Agent - Albany (GA)

Anne Rheins I can’t say enough about State Farm, CJ Bray, and his staff. We have used State Farm since 1987 and they continue to provide exceptional customer service. That kind of service is hard to find these days. No worries about getting lost in a telephone loop when you call. Prompt PERSONAL service is ALWAYS available. I am so thankful that that kind of service was consistent even through all the city wide hurricane property destruction. They helped me navigate the claim process through that disaster. Once a year they encourage an in-person, sit-down meeting to review coverage. I am always impressed that this is not a time when they’re trying to sell me more insurance. They are making sure our coverage is sufficient and that we’re adjusting for current needs. For example, when our kids became adults and moved out, they suggested we decrease our umbrella policy! The staff is not sales people…they are on our side, wanting the best coverage for us at the best possible price. Thank you CJ, Jeff and Kristin!

Winelle Benjamin I have been using LA insurance for about a year now and I am very pleased with their service. Shantell and Sonya have been very helpful with all my insurance needs. They always call back and are very good with communication. Shantell goes above and beyond for her customers and I appreciate her great customer service. I highly recommend this place, they find the most reasonable quotes for you. Thank you for all you do for my family and I, LA insurance.

Piyush Donovan I needed insurance that could cover my entire family, and Professional Auto Inc delivered. They helped me find a policy that worked for all of us, and I love that they offer family-friendly plans with excellent coverage. It gives me peace of mind knowing we’re all protected.

Gordon MacQuirter Great business with amazing personnel!! Heath handles my boat insurance and gives me peace of mind to know that I never have to worry about a thing! His service is the best in the industry and you couldnt ask for a friendlier insurance man plus I can always trust that if I have an issue he will get it resolved immediately no matter what. These are great people to do business with and I highly recommend using them!

Eric Volz Mindy has been great to work with and I would recommend to anyone. She is always quick to respond and is very knowledgeable.

Roy Bradshaw Leslie is great person to deal with, knowledgable and kind.

Parker Owen I needed to change home insurance so I called Cleos office. Over the years Ive talked to a few agents who are all knowledgeable, sharp, are genuinely interested in taking care of you and your insured and are very competent and rate competitive. Today I spoke with Zoe Smith and she was very helpful, asking the right questions to take care of my situation. Shes a great fit in for Cleos team. Smart, friendly, and especially competent. And I got to say, calling her office is not the dreaded chore I remember from interacting with previous insurers whose interest was their bottom line not a plan that was for me and my wallet. Thanks for all your help, Parker Owen Atlanta

Drew Carapella HIGHLY RECOMMEND I came across this team in the process of relocating my family and my business to White county. Very quickly they were able to give me the answers I needed and line up the appropriate products, but what really caught me off guard was the professionalism and even more so, the kindness. I have been dealing with “adult life,” insurance, business etc. for a quarter of a century, and I can only think of a few times I felt this comfortable this quickly with something so important. These folks will be taking care of my home, Auto, commercial, health, and possibly even some life insurance