5 /5 M W: The service was extremely helpful and friendly! I recently had another positive experience due to their help that made me want to write this review. I was stranded on the road for 4 hours waiting for help from a well known company that repeatedly put me on long holds and had staff who clearly did not care. When I remembered that The Ruiz Agency suggested adding an additional roadside services benefit to my policy, I reached out to Allstate.
Within 15 minutes someone arrived and saved me from leaving my car on the side of the road all night. Knowing what I know now even if I hadnt saved as much on the policy, I would have signed up anyway. Having an agent show they care enough to think about the unknowns that we take for granted is invaluable!
As a bonus, I get to save an additional $133/yr when I cancel my membership for that other service that was not there when I finally needed them. You will appreciate the difference provided by the helpful staff of The Ruiz Agency!