The Brass Ring - Augusta (GA)

Alexis Arevalos I went into James Avery today to buy a Christmas gift for my grandmother. Dianne was very helpful! She took the time to make sure I picked out the perfect gift and even polished my bracelet while she put the charm bracelet together. I will definitely be going back for all my James Avery needs.

Michael Winkler Mina who has been a sales person for 20 years took such great care of us as first time customers. I am very quality and price sensitive so polite, frank and fair means a lots to me. Thank you so much!

Rabiya Ahmed I had a wonderful experience at this jewelry shop. The staff was incredibly nice, welcoming, and patient with me throughout the entire process. They took the time to understand what I was looking for, answered all my questions, and helped me choose something I absolutely love. I really appreciated their kindness, professionalism, and honesty. It felt like they genuinely cared about making sure I was happy with my purchase. I highly recommend them to anyone looking for quality jewelry and great customer service!

Patricia J Went here to have a ring repaired . Stone had fallen out and was told a $100. Gave them a Hundred, and was told they would let me know how much the repair would be by calling me, but know one called to let me know how mich the repair would be, so after waiting for a week . I looked at the receipt the girl gave me but it didnt reflect the $100 that I had given for the Stone to be repaired into my ring. After which my husband went to check on the ring. They told him $100. I then went in and told them that I had already given them $100. They said that I hadnt. I said , "well you have cameras in here why not check the day I brought you my ring!" SHE REFUSED! and said it was Security! A reputable Business wouldnt have a problem showing the TAPE if their was a PROBLEM? HOWEVER MY HUSBAND GAVE THEM ANOTHER $100 THATS $200 . PEOPLE, You might as well say that I just bought my RING ! WOW HOWEVER,"GOD SAID, YOU WILL REAP WHAT YOU SEW!" AND HIS WORD CANNOT LIE! I DONT RECOMMEND THIS BUSINESS ESTABLISHMENT!!!! THINK THREE TIMES BEFORE DOING BUSINESS WITH THIS BUSINESS!!!!

Ben Brown I went into Guven Brothers very last minute to when I wanted to propose to my girlfriend. I worked with the owner, Kelly, and she did a phenomenal job helping pick out the exact ring that I was looking for. I wanted 18k yellow gold with a hidden halo and the main diamond sitting lower on the solitaire. She found me the perfect diamond, quite literally: a VVS2-D 3ct Flawless diamond. It was such a beautiful combination of everything I wanted it to be. We will be back to get the wedding bands for each of us. And every piece of jewelry I need going forward, I will contact and work with Kelly and Guven!

Lala Echeveh Efran was amazing ! Well both guys that were there but i didnt get the other guys name. Very nice, and knowledgeable. Was great doing business. Def. Recommend

Fred Wild Good place Top Notch