TC Federal Bank - Thomasville (GA)

1 /5 tonya sanders: Very poor customer service - staff are slow to respond, have a lackadaisical attitude and little to no follow through. Technology is also lacking. You can go online and see your account balance/date of last payment, but transaction history is a bit challenging to decipher and there’s no way to make an online payment on their website, unless you also bank with them.

1 /5 Kyle Morris: They will not honor a power of attorney! Only one teller and one office person. If that one office person is tied up, no one else comes out to pick up the slack. You are left waiting in the lobby no matter how long it takes. And if you are needing to use a POA, you don’t need anything else to delay your day! Spoke with the POA originator about this and he said TC Federal was the worse for this and could tell he was aggravated with TC Federal. When you have one down from a broken hip in a rehab facility needing encouragement to come through, the other requiring around the clock caregivers to pay, and you need to make sure you have funds where they are needed, you better not be banking with TC Federal!

5 /5 Regina Leaks: Mrs. Monique is amazing. She not only greets me by name but every person that walks through the Banks door. Such a wonderful and sweet person rolled up into one. I love banking here. The other staffs is also amazing. They love their job because you can see they do care. TC FEDERAL IS THE BEST BANK AROUND TOWN

1 /5 Teaslea Brasington: This bank is not for businesses I spend more time chasing my tail than running my businesses in 30 plus years working I have never come across such unprofessional people