1 /5 Candace Yanes: This company truly deserves 0 stars. I received a collection call from Olivia about a past due account that she was attempting to collect a debt for. It was my first time receiving a call from this company, I did not have the money at the moment, and I was at work. I wasnt in a position to be able to discuss it with her. I did attempt to ask her more information about the original debt as I did not remember not paying a bill from 2016. Olivia would not give me information as to the original bill, but instead, she began to verbally assault me. She said, "You dont know when youll be able to pay this bill from 2016! They gave you plenty of time to pay this! The collection calls will continue!" At that point, she hung up the phone before I had the opportunity to respond.
I eventually contacted the doctors office from which the bill originated. It was from services rendered during my pregnancy and I had simply overlooked the bill as you get several separate bills when having a baby. Many times, the bills are sent more than once as they may be adjusted after the hospital/doctor corresponds with insurance.
This is a long post, but I wanted to share that you do not have to pay the collection agency if you get a call from them. You can, at that point, pay your debtor directly. DO NOT DO BUSINESS with this company for any reason!!