5 /5 thomas steven: I had a great experience at southside bank. Kayla and Olivia were so helpful and friendly. I would recommend this bank to anyone. Thank yall.
1 /5 Andrew Garcia: Several in-person visits spawned this review.
PROS
1. Clean, Smelled Nice & Quiet
2. Decent Parking/♿️ Accessible
CONS
1. Very Poor Customer Greeting - Acknowledge the people who keep your store open.
2. Lax Service With No Smile - Customers like to know youre glad theyre there.
3. Inaccurate Information - Make sure the info you give customers is accurate and up to date.
4. Bad Send Off - Wish your customers a nice day, even if youre not having one. Make them want to return and not go elsewhere.
Some other reviews favor this bank and even go so far as to say they love it. Id like to love this bank too. However, theyll have to work on the above mentioned first.
To be continued....
1 /5 Lee Turner: Have had a account with them for over 20 years be they changed from community bank to south state bank and was happy with them until these last few years. I am at the point now that I will be looking for a new Bank and closing my account. I am tired of being charged for there mistakes. Any Good Banks in Toccoa Ga. Area.
1 /5 Eric Kimari: My account was closed since being a customer from 2019 due to in activity from unemployment wont open another account sorry am heading to another bank am gonna try first citizens bank with a business account
5 /5 Carol Collins: SSB has always been helpful, nice and friendly❣️
Toxcoa, they even call you by name❣️
I hope, they never leave❤️
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Andrew T. Reilley III Outstanding in every way! Caroline N., Carolyn E., and Kate M. provide the kind of traditional customer service excellence that no other bank would. Thank you Tracy B. for all the assistance, introductions, and thinking outside the box to help me make my dreams a reality. I am all in with Renasant.
coacoa stevens We bought a vehicle from a private seller who gave us a title that was invalid and we could no longer get in touch with them to fix the problem. I called and spoke with Jessica over the phone who was the sweetest , We were able to get a title bond from Jason who was extremely nice and knowledgeable of the process . He made this process stress free and we were able to apply for our tag and title the same day . Thank you so much S and S for awesome customer service
Lucy Kajrys-Dietz This was the best EVER Loan process my husband I went through. Great Service, Knowledgeable, Helpful and friendly. My husband I were on the West Coast and purchasing a home in Georgia. We have had experience with other lenders and this company is Head and Shoulders Above all of the ones we dealt with in the past. Cant find words to express how satisfied we are. Thank you Charley and staff for everything.