SouthState Bank - Newnan (GA)

5 /5 Tripp Harper: Great experience opening a business account. Mrs.Jill made the process super easy. Even after opening the account any questions I have she replies immediately! Based on my experience I will move my other accounts to this bank !

1 /5 Mars Shaw: RIP Charter Bank! I had originally posted this review for Charter Bank that doesn’t exist anymore. Same staff those are courteous and helpful in the branch but basically this bank is not good at all. Their app is out dated that’s always down. Mortgage department is a joke. They even never sent me annual mortgage statement to explain my shortfall and raised my monthly mortgage payment. When I called them I was told the reason and I requested to email me the statement and I gave her my email and even then I never received it. Bottom line. I’m considering a few banks in the town to change my bank and refinance the mortgage from the same bank. I changed 5 stars to one and going to leave the review that I posted for the Charter Bank in commas. “Theyre always very helpful, courteous and professional. You get a free gift when you open up an account with them.”

1 /5 paquita peters: This bank is RACIST! I was racially profiled and lied to in my face by the Caucasian teller with the glasses and the perm looking curly hair! She tried to tell me that my company check was not showing up in the system (That was issued and cleared on August 16, 2024) after she stalled and her behavior gave her away. She kept looking at my out of state license like it was a fraud! Then she tried to be slick and walk over 2 cubicles and examine it more! After I refused to accept what she was telling me and take my check and license back, she said let her ask her manager. After a while, I walked over to the managers office where they were calling the main office number on the check instead of the direct number on the list of authorized signatures under the signature page that matched the signature on my real estate commission check. When I walked in the office, I had my admin on the phone that was telling them to call the office so they could verify it. The manager, then got slick and said, I have to call the direct number under the signature tab; interesting, why you didnt do that in my first 10 mins of waiting the teller to come out of your office! Then to top it off, as I said I was profiled, the only black face in the bank (an elderly uncle Tom black woman) had the audacity to address me and with slick mouth and attitude, roll her eyes and tell me, "its not profiling, its called banking." Thank God for growth, I held my tongue, took my money and left! Do not bank with these people or this bank! My experience was HORRIBLE!

1 /5 Amanda Blair: My bank went from Charter to Center State and everything about it sucks now!!! Especially the app!!! You cant tell what is what now. I have been overdrawn twice now. Money is NOT available right away when you make a deposit. I will be switching banks.

5 /5 Crystal sno: Im amending my review because the issue was resolved. Angela was so very helpful and completely understanding of what had happened, and it actually turned out that my daughter gave me back her card instead of mine. Ergo the "invalid pin" problem. Angela was so very professional and courteous and so very understanding when I kept apologizing for my daughters mistake (aka mine also). She even gave us 2 gifts from her "gift bag" which are going to be VERY helpful! Thank you! I pray there are no true errors ever. She also unlocked the problem with accessing my online account. Thank you sooo much Angela! You rock!