SOUTHERN SHIELD AGENCY - Lavonia (GA)

Joyce W Genter Phillip Bell’s agency is the first time Ive dealt directly with an agent and it’s been a very good experience. Rachel McDonald has been responsive to my questions (and confusion!), is always friendly, professional and willing to help. Shes shown me how to save money on my policies and has guided me to the best options for me. I never hesitate to call Rachel because she’s been kind and gracious. This has been a good insurance experience and I have recommended Phillip’s team to friends.

Audrey Elmore Nationwide has been our insurance company for over 20 years. I experienced nothing but top-notch servicing. Even though they are an "Insurance" Company, their Customers interest are always the priority and at the forefront. I dealt mostly with Ms. Meline. During the interactions, I have nothing but praise for her professionalism, product knowledge, going above and beyond to take care of me, her patience; no matter how many questions I asked, she never gets frustrated. Thank you Ms. Meline. Thanks very much for taking care of our Insurance needs and for being a pillar for the company. Ms. Michelle made an excellent choice of having you on her Team. Please keep up the good work. Appreciate you!

CatLady71 The prices of State Farm in general are ok...Ive been using them for 4 years with auto, home and life insurance. Very happy with Mike Dekle Agency. Special shout out to Tharsis and Libby who work there and are always friendly and helpful.

Steve Graham This is a great agency. I was in the market for new policy. After making an inquiry, an agent helped me greatly optimize my policy. We walked through all of the options and we were able to come with a policies that provide better coverage at a significant cost savings. It was a total win. I’m very happy with the experience and the agent’s expertise and patience ( I asked a lot of questions). I highly recommend.

Joshua Nichols This is without a doubt simply the best company I’ve used for insurance in twenty five years of being in business. The speed and empathy that they displayed when I filed my claim was unbelievable. After hearing other businesses complain about their agents and the apathetical way they approach their claims, I was fully expecting the worst and I was delightfully surprised. It was an unexpected result because they had saved me so much money in premiums over my last company. I will be a customer for a longtime to come. Thanks guys.

James Ellis Service is priority with this company. OQuinn and Associates provides excellent customer service. Follow through and follow up helps you know that the job is done. Competitive rates and happy folks to deal with. I choose to be a customer here and am pleased with the service for over 10+ years.

Richard Kirk Honestly one of the best experiences of my life. Great service! Great agent and very professional. Thank you Kate for giving us a great rate and service! Very happy to make this switch! Love this agency!

Julie Veal-Stults This is the absolute best place to go for all your insurance needs. I have never had a representative that is as attentive, helpful, and kind as Brooke. She is amazing and you can tell she truly cares about her customers, unlike some insurance companies I have had before. She goes out of her way to help anyway she can. The best customer service I have ever had at an insurance company. I would not go anywhere else. The office is so nice and has snacks and small gifts. You can handle all of the business on the phone though, and never even have to go in. I cant say enough good things about this State Farm location. They are the ones you want and their pricing is very competitive. Top tier!!