5 /5 andrea: i spoke to marleen on two occasions and she was exceedingly sweet and took time to translate how the insurance worked into simpler terms. what i enjoyed most was her honesty. when she went over pricing and my budget, she helped me set up a future plan for auto insurance with state farm. i recommend talking to marleen if you want to have a stress-free, chill conversation. (also, thanks to her, i found out that apparently they offer something along the lines of pet insurance- it’s amazing!)