1 /5 Holly Pope: The girls are super sweet. Im not sure what the mans name is, in one of the offices, but hes really mean. (Maybe mid 30s, white, brown hair, slim) I was waiting in the lobby and he came right up to me, asked me what I needed, and I simply tried to ask if there was any way I could add my husbands name to my savings without us being there together (we work different shifts) and he just kept barking "NO MAAM" with his hands on his hips, not even letting me try to ask any other questions or finish talking. I actually went in the car and cried because Ive been trying to get this done for almost a year and he wasnt even willing to try to help me find a solution to the problem. Just kept barking "NO MAAM". I didnt realize customer-service-wise that it was now acceptable to use that tone with good customers that have all of their money (little though it be) with you. Especially when theyre pregnant and tired as it is. I wont close my accounts because everyone else Ive worked with has been really sweet. But Im not sure why he was hired...
