1 /5 Kaitlin Armour: I always dread coming to the bank because I feel like I’m always treated so horribly and almost thought it was something I did. After reading the reviews, I realize it’s 100% the staff. Theyre always so beyond rude and always act like it’s an inconvenience to assist me. I really miss the gentleman, Brent. He was always so kind and helpful. Luckily, one of the new ladies, Emily, is usually kind and helpful, as well. Always smiling.However, I dont understand the work ethic of the remaining individuals. Katherine and I believe, Kathy are absolutely the rudest. They’ve even told me not be coming in at certain times. Just seems odd to run a business that way and allow the tellers to be so hateful to everyone.