Rabun County Bank - Clayton (GA)

5 /5 Tracy McCoy: This is the only locally-owned bank in Rabun County. I could not possibly say enough to convey how amazing this bank is. They take excellent care of their customers and its truly a "hometown bank". Their services, customer service and professionals are equal to or surpass those of bigger banks. This is my bank.

5 /5 Jonathan Blackstock: RCB has been a great hometown bank that I have gone to for loans and accounts for me and for my children. The staff is always helpful and friendly, and I appreciate the way they made my motorcycle loans and house loans easy to understand and pay. In fact, one of the staff members helped me and a seller with some paperwork, and the seller said that you just cant find a bank like this anywhere else.

1 /5 Victor Melts: Hopefully, you guys will take this as constructive criticism, as I know a lot of members of your bank feel the same way I do. First and foremost, your cards are low quality. They wear out after a couple of months, and it takes several weeks to get a new one. In which time you can’t use the card because y’all haven’t set it up to be compatible with Apple Pay or Google Pay. When I asked the president about this, he said it was a “cost issue”. The online banking app is outdated. It’s hard to know your true balance because transactions won’t show up for several days. I’m not the only one that has had issues with your loan officers. These are the issues that really matter to your users, and your unwillingness to address them gives off the impression that you care more about the bottom line than you do your customers.

5 /5 J P Blalock: After dealing with the Mega banks, it is nice to "come home" to people that actually treat you like a longtime friend. It is so nice to have the person you call actually pick up the phone to discuss and solve your financial needs. This is the same person you can visit with and have a face to face discussion of your banking needs. This is what banking should be!

5 /5 Andrew Benzinger: We always get the friendliest service at Rabun County Bank, from the front desk person, to the tellers, to the bookkeeping and customer service personnel. It always feels like a hometown, family run bank. They take personal, one on one customer service to a level that isnt normally seen in larger banks.