Chad David Bart was incredibly helpful in the transition to change from my previous company to Country Financial. He has also been very responsive and displays a wealth of knowledge in the industry. Highly recommend him as an agent.
Jesus Christ After the passing of my father we tried to close out his accounts with the Rossville branch. We were given the run around even though we had all the paperwork. Forced to open two more accounts just to close out one. After months and another 8hr trip to go back to the bank we decided to go to a different branch. Brittany at the Ringgold branch took care of us in record time and we were on our way without hassle. A few hrs later at the bank closing time she called us to let us know there was another account that had been missed. She promptly made every effort to accommodate us while we were still in town. She not only deserves a raise. She should be be the bank training agent on how to conduct customer service!!!
Jim Humphries I am not a normal Wells Fargo customer. How ever I needed to do business with them. Ms. Kimberly Jackson was my point of contact.
Even while we waiting to be served she was asking others how she could help. She was very patient as or matters took awhile.
MS. Jackson exemplifies what customer service should be. If you are headed to this branch I would highly recommend asking for her.
