Premier Insurance - Winder - Winder (GA)

SWV Believer Jay and his staff are ALWAYS accommodating! We have been with them(State Farm) for over 30 years. They always explain- in detail any questions or concerns that we may have.

Ryder Bende Awful insurance company (just this branch at least). Ive never been able to reach Warren, but this guy name Caleb always answers. Apparently he is my insurance rep, and Ive had nothing but issues. First of all, he put a home insurance discount on my auto premium which I NEVER ASKED for. Then 3 months later my policy goes up about 50$ since that fake home insurance dropped. Then he kept calling trying to push home insurance on me sending quotes to the house owner even though I never requested it. Then he switched my account policy owner over to my fathers name when he qouted the house for insurance. So now Im locked out of my account and customer support says Im not even on the policy anymore. So I called them back yesterday and sure enough Caleb answers. As soon as I say I want to cancel my premium his attitude changes quick. Silence for about 2 mins then he asks if thats all I needed and I say yes sir. Couple seconds of silence and I hear him grunt and hang up the phone. Never got an email I asked for, for the comformation of my insurance policy cancellation. Worst branch of insurance Ive ever been with. Now my phone isnt even being answered. Stay away from this branch, its extremely sketchy sales practices.

Susan Hinson Jonathan was awesome with our insurance needs! We needed to insure our new home and had no idea where to start! Jonathan listened to our situation and took the reigns to create a bundle that perfectly fit our needs and included wonderful discounts. There are some conversations that are hard to have (life insurance) but he made everything so much easier. I feel secure that I can trust that they have my best interest at heart, which is a rarity these days.

Juquan Nelson Tinny was awesome and explained everything thoroughly.

Amy Santiago Mike is an amazing agent. Who truly takes care of his clients, with Home owners insurance and car insurance. He truly is one of the best agents. Thank you Mike Cook.

Joshua Daniels When looking for an insurance agency, my biggest concern was who to trust with my investments. My experience with the Callaway Agency Has been nothing but positive. Kerry and his staff have always gone above and beyond to accommodate my familys needs. I have been a client of theirs for years and I have no plans of switching providers. If you are looking for the insurance agency that is a good fit for all of your needs and appreciates and treats you like part of the Callaway family, Look no further. After working with these guys extensively, I know that if I have a problem, they will be there to help me and mine through any mess.

EVA SLEEPER IF -10* was available I would choose them. Frozen pipes 12-24-22.cLAIM FILED 12-28-22. Home still not repaired. Adjuster Joseph George, rude, condescending and way too worried about his personal pride and feelings than the feelings of customer. I would not recommend this company or their affiliate company Main Street Insurance. POOR CUSTOMER SERVICE WHEN FILING A CLAIM.

Jessica McDowell Im not sure why they dont have more positive reviews but I have dealt with Jay on several occasions and he has always worked very hard to get me the lowest insurance rates. I would recommend them to anyone who is looking for affordable insurance. I have tickets and an accident and my rates have been the lowest. Thanks Jay!!