1 /5 Dennis batista: Had insurance from them for about 5-6 years no complaints 25 bucks a month wasn’t much, got a letter saying monthly was going up to $96, I called to remove full coverage, for a new $12 a month plan, since bike is paid. Ignored my request and charged me $96 dollars after I specifically said I wanted to cancel that policy. Very rude on the phone, keep the $96 and this review, work on your renewal process and make sure people agree before you start quadrupling a monthly payment 5 years after it was agreed upon, without consent, even after I called, no courtesy call, no follow up, nothing.