5 /5 Charleen Firlus: After we went through the Macys jewelry department to find help with cleaning and repairing a few pieces, only to find that Macys really doesnt do those small lifts, my partner and I walked into Personal Touch to meet Dan. He is extremely gracious and provided some of the tune-ups we needed with a broken silver necklace and a cleanings. He even buffed out and adjusted a well worn ring in just a few hours notice! Highly recommend if you are jewelry shopping, need a cleaning, or need a fix.