1 /5 Mama Bear: Unprofessional rude staff. They make the customer take the fall for their mistakes. Customers obviously arent important to them. Dont sign up for auto pay because every month the payment is drafted on a random day. The office is outdated and smells of mildewed carpet and nasty bathrooms. Untrustworthy with peoples money so who cares if the rates were lower than big name insurance companies when your money is unappreciated and youre being talked to like disrespectfully. I see them giving people a hard time if they got into a wreck. I switched to Gainco and they are amazing and their rates are just as low .
