Doug Freeman Insurance Agency - Cleveland (GA)

Harold Ezelle Good service

Nicole After being loyal to my insurer for over 29 years, I was put in the unexpected and undesirable position of having to select another provider for my vehicle. After due diligence and comparing several quotes, I narrowed it down to State Farm and another company as a "just in case". I was surprised to receive a call from PAREE, that same day, 4th of July! After a friendly and productive conversation, I was sold and knew that this would be MY Insurance Company. Paree even suggested the Defensive Driver online course, to save extra on premiums. Subsequently, I worked with KIRA. Knowledgeable, efficient handling...and the best, most patient friendliest attitude! Now THATS the way Insurance should be (but unfortunately isnt always!!). With Kira, I can be comfortable asking questions and knowing they will be answered efficiently and knowledgeably. A big thank you to Kira for her patience, caring and cheerfulness...and making me feel valued!

Mark M Thank you Cindy Hunt and Helen Skelton for massive savings on my auto and homeowners insurance. Your professionalism and attention to detail gives the old school experience of the personalized service that is missing in most businesses today. Thank you!!

Dee D. Janice, Melissa and everyone at this office have worked diligently to support our family, as their clients. They are thoughtful, personable and take very seriously their commitment to providing excellent service and looking out for our best interests regarding our insurance needs. They are quick to provide action and solutions, when needed. Each one in the office communicates quickly and effectively via phone call, text, and email when we have a need. We appreciate them very much and will continue to have them serve all our family insurance needs, as we have for 30(+) years now. Thank you Janice Thompson and staff!

Aaron Wilson Shout out to Mr. Tyler Allen. Great customer service, was very professional. As a customer I really appreciate that. Keep up the good work. Thanks again.

kervin Alexandre Outstanding experience! William is always helpful and truly goes above and beyond to take care of his customers. When it comes to car insurance, he makes sure you get the best coverage at the best price. He’s always willing to answer questions, explain your options, and help you feel confident in your choices. You can tell he genuinely cares—excellent service all around!

Tony Snow I called for a policy review. They really do a great job explaining the coverages and verbiage on the policy. Best agency in GA.

Andrea Bryant This is the best insurance company I have ever used. The people are friendly and professional but also really quick at getting back with you. The discounts are incredible. I am extremely happy with not only Allstate but with everyone in this office in particular. Highly recommend

Ebony Walker Always helpful.