Loya Insurance Company - Cartersville (GA)

1 /5 Paul Mike “Mike Paul”: I called this office to get a quote. Lou stated that if I got a quote online it wouldnt be accurate and I would have to call them anyway. My family lives close and she stated "our company underwriting doesnt allow policies in this area"! Then without anything but my address, She hangs up when I asked her name. So I called back and got it. I will be reporting this place to the GA insurance commissioner. She didnt even pull credit as she didnt have my security or birth date. She was very rude, apathetic, unprofessional! If they dont want business, thats their loss! I wouldnt trust this place since this experience! Lou needs a refresh on "customer service and professionalism!". If you live in Cartersville or Acworth, or Emerson I wouldnt count or waste my time as she acted like she was doing me a favor! My wife and I are with a big insurance company now but was just curious since this office is in the Walmart shopping center. Blessings!

1 /5 Dino rongo: The Cartersville Georgia location has to be the absolute worst company in the state. They literally told me to break the law in order to get another car put on my policy. I have been with Loya for two years and the whole experience was less than stellar , but this made me switch companies.

1 /5 Melissa Tant: The was a rude and disrespectful rude people and they had a attitude towards me too I have been with the company for a long time now

5 /5 Pulin Patel: Went in to make some changes to my Policy and Andrea and staff are very helpful!

5 /5 Cari Jordan: Extremely good rates. Have to say cheapest we found around. And sweet ladies who work there.