What Clients Are Saying Loya Insurance Company (GG)
1 /5 Sarah Lee: Dishonest. When I called for a quote on the policy I asked several times about the deductible. Was told it depends on the amount if I file a claim. Policy was reasonable so i purchased. Went to file a claim and deductible $3500! I have NEVER seen a $3500 car deductible. They will never pay out a claim unless you end up in a really bad situation. Otherwise out of pocket. Shady
1 /5 Kiawana Browning: My car was stolen june 25 they didnt even put me n a rental denied me.rental they keep asking me where the car like I fawkin know this company is not a good company for insurance I do not recommend them to anyone the fact that me n my son has to walk n this heat is ridiculous so they sent me a letter saying non cooperative when I told the adjuster what the deselerhsip has told me they still not helping me im sueing for pain n suffering for my child and I i didnt want to give them no stars I know next time not to call them at all
1 /5 Anthony Harris: The sign says they open at 10am. The Hoodrat didnt come till 11am. I stood at the door made eye contact and still she went the back and never came back. If thats their ideal of customer service. STAY FAR AWAY.
1 /5 Barrington Speer: I agree with the other comments here regarding customer service. I am not certain of the young lady who work 10/19/2024 but she is absolutely the worse, a real B.A.B…. Very confrontational, argumentative and ignorant. She has subpar communication skills and should not represent any company unless she is in the warehouse out of sight and out of mind. It’s obvious she has no customer relation skills… oh wait.. Candler Road… ok I get it.. make the Eastside great again and she ain’t it…
mandy angel Hands down, best experience I’ve ever had with an insurance company. Cassida works hard to find you the best rates available and shows you step by step how to save by combining policies.
Judy Mathis I’ve enjoyed working with this agency - Rick and Shannon are both personable and knowledgeable and helped us find a good insurance company. We did have one administrative issue with the insurance company when we renewed our policy recently and we requested help from The Family Insurance Agency. They stepped in and got the issue resolved quickly and completely. We truly appreciate them and the way they handle business.
Brad Turner David is amazing, was able to help us save over $170.00 a month on our Insurance. His knowledge and commitment is 2nd to none! We look forward to him servicing our accounts and being our agent for many years to come!!!
Steven Richardson As a long-time customer of C & N Insurance Inc, I can vouch for their consistent dedication to their clients. The agents have always gone the extra mile to ensure I have the best coverage at the most competitive rates. Ive had to file a claim once, and the process was smooth and hassle-free, thanks to their efficient claims department. Their reliability and professionalism have earned my trust, and Im happy to be part of the C & N Insurance Inc family.
Youlonda Robinson Amy Neloms is a First Class, Top Notched Insurance Agent. She always goes Above and Beyond To handle our concerns. She seeks the best, economical policies for us And, she does the same for everyone that we’ve referred to her. Her Integrity, Care, Concern and Compassion is Outstanding
Joan Johnson Today I had the pleasure of arranging our coverage in Georgia through Cassandra Pratt who is a representative in Becky Goldsmith’s State Farm office in Columbus,Ga. We have used State Farm for several years for all of our personal insurance needs. We recently sold our family home in NC to move to the greater Augusta area to be near family. It’s been quite a transition for us as we have never lived anywhere but NC. Our agent in NC connected us with this office for our insurance needs . Cassandra called within the hour of the referral and was very professional, friendly and helpful. It was a joy to transact business that wasn’t complicated for once…LOL! And, now before the COB, we are all set ! Very happy and highly recommend Cassandra and this office .