LGE Community Credit Union - Rome (GA)

5 /5 Trey Rogers: I highly recommend GCB for all of your personal and business banking needs. Hunter and Morgan at the Branch on Martha Berry in Rome are both extremely knowledgeable and are willing to go above and beyond to ensure you have a Greater banking experience. Go by and see them today and start banking Greater.

5 /5 Shirley Money: Greater Community Bank is good in every way. A bonus is that the. branch office nearest me is easy to get to. No traffic. Quick and easy transactions. The staff is friendly and helpful . The app is comprehensive and easy to use . Love my bank! Makes life easier!

1 /5 find the one i give: They talk out of both sides of their mouths til they have convinced you that they did not say what they told you last month and charge a late fee 7 days before due date. This bank is a joke. Update..I paid loan completely off before the due date and was charged a late fee.. please make this make sense.

1 /5 Knighthawk K.: I had been a customer with GCB for over 20 years and the past year was horrible, my account would get hacked. We would go through the process of changing cards etc for them to take the money back out and give back to the hacker because they said it "looked ok" then us GCB customers were given 6 hours notice of our apps and the banking will no longer be available beginning August 1st and should be back up and going on the 4th. So we had no access to our money over the weekend and then could still not access any of our accounts until the night of the 4th. So needless to say I was there on Tuesday to withdraw and close all of my accounts with GCB/LGE and LGE had changed some of my accounts from saving to checking accounts and created another ordeal. Greater community bank really failed us, at least they could have told us customers of the selling out so that we could at least be prepared. That was not LGEs place to tell GCB customers, shame on GCB. after so many loyal years of so many local people and you do us that way, LGE said they had known for a year of the change.

1 /5 teresa hunter: If I could give LGE Rome a minus 0 I would. It has been the biggest fiasco since LGE bought GCB. The last day of business for GCB was Aug 1 2025. The first day of business for LGE takeover was Aug 4 2025. Aug 4th was horrid..the folks from LGE seemed to be walking around as if they has no idea what to do. The lobby was packed every day week of the 4th. I make daily deposits for the company I work for at this Rome location. It took 45 minutes jus5 to get to the teller. I also have an account here and was having an issue that I needed help with. So on Wednesday Chris Carter was standing at the tellers’ station. I asked he could help me, he said if I could wait he would. I was there to make the deposit for business so I had to leave, but I did say I would be back at 3:30ish. When I returned he acknowledged me, said he was with a customer and get to me as soon as he finished up with that customer…..this is the kicker…I stood in the same place for one hour waiting. He walked past me with the same customer he was working with, said I’m almost done and I’ll get you next.. finally he was done with that customer….I’m still standing in the same spot…if Chris Carter didn’t walk over to another couple that came in AFTER me and invited them to his desk. I wheeled around, but I got in his eye sight first, then walked out. I would not allow Chris Carter to wait on him if he were the only rep that could help me! I can’t wait to close my account. Because I was treated like I was invisible, that was the nail in the coffin for me!