LGE Community Credit Union - Canton (GA)

5 /5 Matthew Andrews: The branch manager Shirley Rush is an amazing lady. I had called CS prior to showing up to inform them I had fraud on my card and needed to pick up a new card in branch. The CS didnt inform the canton branch I was rushing to get there after work and so I arrived at 5:03. The doors we locked and I seen Shirley at the door. She kindly asked me if I needed help and allowed me to come in even after closure to help me out as I had drived 40 minutes to get there. Shirley encouraged her team to help and they were extremely kind as if I showed up earlier that day. I will be forever grateful for her allowing me to still receive help when the CS agent couldnt do so. She also was exceptional the first time I enrolled in a new account. Thank you Shirley!

2 /5 Maggie Tee: Nice how the only time in the week I have to use the ATM, its closed. The moment I pull up! I wait 15 minutes, nothing. Thanks for the 24 hour atm!! Not even a disclaimer about whenever maintenance is? Nice.

5 /5 Aiden: My experience at LGE was amazing. Ms. Elizabeth Chubb and her associate, who was a fairly new hire. I apologize for not remembering his name, but I unfortunately lost his business card. They were absolutely professional and courteous. They both went above and beyond to get the personal loan that was best for me. Ms. Chubb is very knowledgeable, and was great with instructing her associate on how to process my loan. I highly recommend the Canton branch for your banking needs.

1 /5 Samantha Holloway: I switched to this bank thinking it would be so much better that it is a credit union but it’s constantly a problem at this point! Their online banking is always messing up and then you call and they make some excuse or state it hasn’t been down for a while which is a lie! People shouldn’t have problems when it comes to their money and checking on their accounts! About to switch to another bank at this point! I have bills to pay and can’t do anything in yet I don’t see them reimbursing you for the late fees they are causing!

1 /5 William York: We went in this being our second visit to set up an account and on our first visit we had recently changed addresses, so we had to bring back our lease agreement, they tried to take our check saying that they’d hold it until we set up the account we said no and left but the attitude the manager gave us seemed a bit aggressive trying to have us do a deposit and other factors when we told them multiple times we will come back after updating our IDs. Fast forward to today we bring our lease agreement my new updated id my fiancé had her old id because they shredded her new one at the doctors office said they could proceed but that we would have to mail in her new id and when I inquired as to why she shoved in our face that this is LGE not some Shirley rule, instead of explaining what that rule was now this was the second time I’ve been here and been talked down upon by this same manager so we up and left in the middle of trying to set up our joint account. Summary LGE great bank worked with them before in joint partnership through my other credit union, the manager of the canton branch pushy, rude, and entitled, will not be working with her.