Larry Ganas: Allstate Insurance - Valdosta (GA)

5 /5 Cathy Alford: I left ALLSTATE about 6 months ago, and immediately realized my mistake! Croshay Dent welcomed me back, with open arms. Excellent customer service!

1 /5 Christopher Stokes: AllState as a company has been one of the worse experiences I have ever had. I have had two claims at my house and neither claim was covered correctly. My spill way broke and they sent out Donan (look at their reviews) to look at the damages and of course they sided with allstate saying the earth moved and caused the damage. I even requested a different engineering company and they refused to use a different engineering company but would not put it in writing. Then I had a lightning strike, and they would not cover all the damages for that, we only received enough to replace one item, our refrigerator. With insurance like this, who needs insurance. You can use them if you want, but I will never let a friend use this company.

1 /5 Mark House: After 37 years of using Allstate for all my houses, cars, and boats, Larry Ganas and his office completely let my wife and I down in 2018. After I explained to the owner of Allstate in Valdosta, Larry Gaines, that I had a classic car stored down at a family members property for the last several years and I thought he might be thinking of selling it and I didn’t know whether I should put insurance on it or not. This family member and I had a major falling out and he would not let me retrieve my items that I had stored there. There were other cars and several antique boats, but only one car wasn’t insured with Larry. This other person would not allow me to retrieve my items, and I did not want to fight and drag them into lawsuit. I explained all of this to Larry. He sat right in his desk and told me that “the date that matters is when I go down there for the first time and see the car is gone.” And that’s exactly what I did. When the family member passed away after 8-1/2 years of paying premiums, I went down to this property with the blessing of another family member to retrieve my car. That’s when I realized the car was missing. But when I went to file the claim, I told him the car was sold back in 2010 several months before I actually put insurance on the car. But it was a year and a half later when I went down there and filed the police report. When I talked to Larry about denying my claim ($18,000.00) he would not admit saying that to me. Extremely disappointed. I immediately changed insurance companies. I would never EVER trust the Valdosta Ganas Office with ANY of my insurance needs again. I would be happy to talk to anyone about in person or otherwise. Just know this…..You are most certainly NOT IN BETTER HANDS WITH ALLSTATE!!!!! At least at the Larry Ganas Allstate office in Valdosta Georgia!!!!

5 /5 Justin Fredericksen: Good place with friendly people. I love Allstate! Best insurance I ever had. There rates are better than anyone I could find and they take care of the people they insure!

1 /5 Jerry Proffitt: Jerry is a bad agent doesnt care about his customer Ive had Allstate insurance for 30 years been in my house since 1999 in 2014 I get a letter that my cost will triple in cost because my wife didnt notice the cost difference untill out morgage company notified us our escrow was depleted After checking with other companies no one would insurance usuntill I had to refinance our home put a new roof on did allstate bring down our cost using the excuse of a fire hydrant violation to raise the cost. They are responsible for this.