KAY Jewelers - Rome (GA)

Thomas Floystrop III They took great care of me here. I showed them the problems with my grandfathers watch, and they explained the issues to me and got a new band fitted onto it. Made me even more proud to wear it. If youre looking for an honest salesman who cares about customers, then go here for watch repairs and future purchases.

Vivian Johnson I had a very excellent experience and an awesome awesome deal and the customer service was awesome. I encourage everyone to come here and give them your business because they will help you and every way they care I love them.

Niki Watkins I always have a great experience in this store! I wish I had gotten the young ladys name today but she was a lovely young lady and very, very sweet with an awesome smile. She was just clocking in and the store wasnt terribly busy but all the other were associates were helping other customers at the time (both of which greeted me when I walked in with smiles and assurance I would be helped as soon as possible). The young lady that ended up assisting me walked in grabbed a tablet and jumped right in to assist. I had an exchange from an online purchase and she handled it with a smile as did the other associate that had finished up with her customer. I just want to say thank you for the awesome customer service to these young ladies and all the fantastic ladies I have dealt with previously! THANK YOU!!!

Angie Rigney Roger is really REALLY good at what he does. He is particular about the pieces he sells: every one of them is just lovely and top quality. It is my experience that he deals with those of us who come to him with a small heirloom piece to be re-set or repaired in just the same way he would deal with a customer whose pockets are much deeper than mine. Roger is personable, knowledgeable, creative, and yet reasonable. I would never hesitate to take any request to him: for a repair, a reconstruction, or a new piece. Tucked away in the corner of a local shopping center, this business is truly a hidden gem waiting to be discovered!

Alyssia Harris Naaz was amazing. She went over and beyond helping me find the perfect gift for my bestie birthday. Much better than a mall experience. Will definitely be back again.

Nimair Hassan They always have top notch service when I’ve visited. Got my watch band fixed here. Also get rings cleaned pretty often. Fair prices and they always do right by me. My go-to jewelry store in Savannah.

Kris Wyse I came in hoping to get my watch adjusted, expecting to leave it with someone or pay for the service. Instead, one of the did the nicest and most sincere thing I’ve ever been given as a customer—she actually took the time to show me how to do it myself. She was incredibly kind, patient, and explained everything clearly. Not only did I get my watch adjusted, but I also walked away knowing how to do it in the future. It’s rare to find service like that these days. Thank you so much for your help Joy—it really made my day! I don’t know anyone else there but after meeting Joy I don’t really want to! Made my first bought watch experience phenomenal! Thank you Joy!!!

Pam Bishops has a good selection of gift ideas for any occasion. The owners are fine people and always welcoming. Their employees are friendly and very helpful. Bishops is my go-to place for fine gift ideas. Stop by and check out the shop.

Talia Roberson Amazing jeweler and person! Reasonable prices and great customer service. 2nd time using him to size rings. Not only was it done in a good time frame but he is just a bright and sweet person. Highly recommend!