Jimmy Watts - State Farm Insurance Agent - Columbus (GA)

Teya Miles Tanji is THEE BOMB!!! She held my hand throughout renewing my SR-22. She called continuously leading up to the dates of my policy expiration. She left me endless voicemails to remind me (which I appreciate because of my busy lifestyle) and she was still pleasurable after not answering the phone all those times. She answered all of my questions during follow up, and had great customer service. Thank you Tanji!

Gina Ungaro Long-time State Farm customer and very happy that they still value a relationship with their customers. Today I worked with Rochelle on some account changes and inquired about additional plan options. OUTSTANDING customer service! Rochelle is extremely knowledgeable, professional, and an absolute pleasure to work with. Perfect balance of personal touch and professional aptitude - it is clear that her customers matter to her and she has a way of instilling confidence that the best interest of the customer is top priority. Thank you for sincerity and excellent follow through! Kind Regards, G.U.

Brandy Johnson Great customer service and best prices around, saving me $100 a month compared to my last insurance agency. I would definitely recommend. If you’re hesitant DON’T BE! They take care of you while saving you money !

Terry Brown I had an excellent experience with JW Cooper State Farm Agency! Heather and the team were incredibly kind, respectful, and mindful of my time throughout the entire process. They provided top-notch service, handled everything quickly, and saved me over $800 a year when I switched both my home and auto insurance to them. Highly recommend them if you’re looking for great rates and outstanding customer service!

Carl Baloney Great experience on truck insurance! They saved me a ton of money.

CYNTHIA BROWN Being away from home can be rough. Try being sick and rehabilitation for a knee that prevents you leaving another state. This agency not only helped me get back on track to return home...they took the stress away from a situation that could have been financially expensive. Now I can fully focus on my health and a safe return back to Georgia soon. Thank you to this agency for above board professional assistance. Please consider them if choosing a company.

Kimora Great experience professional

Angie Bivins We shopped around looking for some relief in our insurance rates and have been very pleased with Wayne Crook and Country Financial. The rates are HANDS DOWN the best around!! Ms. Debbie is always ready, willing, and able to assist us in a moments notice either via email or by telephone with any crazy questions, policy changes, and/or updates. They are amazing at assisting in a time of crisis too. Our daughter was involved in an auto accident, and all I had to do was pick up the phone and call. Ms. Debbie was ON IT with Wayne assisting in this process as well and in a timely manner. They are very dependable and knowledgeable and also care about their customers. I highly recommend Wayne Crook and Country Financial!!

Deacon Hudson I am delighted to share my overwhelmingly positive experience with Bryan Hayes State Farm, specifically in relation to a recent claim I filed for my hot water heater under the Home Systems Protection Policy. From start to finish, the entire process was handled with utmost professionalism, efficiency, and genuine care for my needs. First and foremost, I must commend Bryan Hayes State Farm for their exceptional customer service. From the moment I reached out to their team, I was greeted warmly and treated with respect and empathy. The representative I spoke with displayed a remarkable level of knowledge and expertise regarding the Home Systems Protection Policy. She patiently listened to my concerns, asked relevant questions, and explained the entire claims process in a clear and concise manner. What truly stood out to me was the promptness with which Bryan Hayes State Farm responded to my claim. Within only a day or two, the claim was approved, thanks to the efforts of Bryan Hayes State Farm and their collaborative relationship with reputable service providers. The next day, a certified technician arrived to replace the faulty parts in my hot water heater. The technician, recommended by Bryan Hayes State Farm, exhibited remarkable expertise and efficiency. In no time, my hot water heater was up and running smoothly again. The ease and convenience I experienced during the claim process were beyond my expectations. Bryan Hayes State Farms attention to detail, seamless coordination, and swift resolution provided me with invaluable peace of mind during a stressful situation. Their commitment to customer satisfaction is truly commendable, and it is evident that they genuinely prioritize their clients well-being. Furthermore, I would like to express my gratitude for the exceptional value offered by the Home Systems Protection Policy. Investing in this policy was a wise decision, as it proved to be a safeguard against unexpected home system failures. Bryan Hayes State Farms comprehensive coverage and their dedication to honoring claims without any hassle have reaffirmed my trust in their services. In conclusion, I cannot speak highly enough of Bryan Hayes State Farm and their outstanding team. The exceptional customer service, prompt response, and efficient resolution of my hot water heater claim have left an indelible impression on me. I wholeheartedly recommend Bryan Hayes State Farm to anyone seeking reliable insurance coverage and unparalleled customer support. They truly go above and beyond to ensure their clients satisfaction and peace of mind. Thank you, Bryan Hayes State Farm, for your unwavering commitment to excellence!

Melanie Hice Suzanne McCrary was the representative that responded to my request for assistance when it was time to renew car and house insurance. She explained options I could use to save on both premiums and, at my request, obtained another quote. She was knowledgeable, professional and patient with answering my questions. She provided great information to help me make my decisions.