Home Star Financial Corporation - Clarkesville (GA)

Lorelei Usually have great experiences with this branch, but this time was rather odd. Needed to deposit something so I figured I might as well get my new married name changed since it has been a while since I got married. The lady at the front was super sweet, she said I needed my marriage certificate to get the name change done. Cool, I go and get it and come back. The other lady up front directs me to the people at the desks, like where you open up accounts and everything. Cool. I wait my turn to be called and the lady at the desk says how can I help you, etc. I told her I needed a name change on my account, and she said, contrary to what the first lady up front told me, "I wont need your marriage certificate".. okay, interesting. We sit in silence for about 10 minutes, with her not saying much in between. Then she says "Oh, your husband needs to come in with his un-expired ID." Why? Joint account or not, I was trying to take care of business on my account, and I had all the needed paperwork, so now it is at a halt until we both come back. Kind of ridiculous, you never need an ID unless you are opening an account really, and it should update unexpired IDs automatically, but still have no idea what that has to do with my own account. She didnt even really explain why, it was a very weird vibe.

Faye Durrance Tabitha is the best. Always goes above and beyond for her customers. She works hard and makes sure that office runs smoothly.

Constance Buey Eric was my agent today he was extremely informative about my New policy, he answered all my questions. Plus he was concerned about what I had to say. He is the best I have spoken to about my life ins. Final expenses. Thank you! Have a wonderful day. Constance Buey

Debbie Hodge Super nice people in this office. Robbie has many years in the financial business and has good solid ideas on investing. Great place to do business.

Bubba Nick My wife and I went through l 5G mortgage to buy our first house. Stephen made the process so easy and non stressful. He was very open about everything and the communication was top tier. Would definitely recommend 5G mortgage if you are in the process of buying a home or are thinking about it.