Heather Winner - Financial Advisor, Ameriprise Financial Services, LLC - Evans (GA)

Geno Askew I really like this bank. Ive been banking with Citizens for a little over 2 years and Ive never had a problem, and at my local branch in Preston all I have to do is drive up and they know what to do.I also like the app, its easy to use and you have the ability to send secure messages to customer service and they usually get right back to you. Ive also been advised that in a couple of weeks Zelle will be up and running right in the mobile app, this is great as I will no longer have to use the Zelle app. if I could give 6 stars I would. Keep up the good work.

Michelle Hancock Ann Austin at Raymond James is such a great person to have on your team to help with finances and financial planning. She is thorough, attentive, understanding, and supportive. I highly recommend her!

Alex Watts A great family, and an amazing group of people that treat you as if you are their most important client. You leave feeling as if this is the best financial decision I could have made. And, if that is not enough they escort you to your vehicle when you leave their establishment. Outstanding service that you dont find any longer.

Joe Rachel Excellent service they set up my retirement account always enjoy the staff and very helpful!

David Cauble I have used Abbott & Associates for my business and personal returns for years and have been very pleased with the their efficiency and accuracy. They are great and easy to work with. I have recommended Abbott to friends who share my opinion.

Willie Lee Very helpful.

Ms MChell Today I experienced a very pleasant visit at the Downtown Jonesboro TRUIST Bank.... I hadnt been to this location in a while. Because I normally travel to Fayetteville or McDonough intentionally as to avoid the Jonesboro location!!! However I have observed since Oct-Nov 2023 a very welcoming change in the Customer Service & promptness provided by the Bankers in the Front Lobby... Specifically; Relationship Banker: Mr. KHALIL LINSEY Always has a very pleasant demeanor, very professional and always attentive to all his customers need with a smile.... Most people are quick to right BAD Reviews.... So today I wanted to be quick to right a GOOD Review... Keep Up the Excellent Customer Service that you are providing to your customers Mr. KHALIL LINSEY & ALL!!! You are truly making a wonderful difference in our banking experience at the Downtown Jonesboro location.

Amanda & Trenton Bragg My husband used you guys for a home loan. Rob Fair said that he can get us approved through USDA. We told Rob from the beginning about our 2018 taxes he ignored everything we told him. Rob treated our loan as if didnt matter. He lied to us he wouldnt respond to our emails and calls. He knew from day one when we had to turn in our documents that we could not get the USDA loan. After 3 weeks of not knowing whats going on and a week before our closing date we found out we had to go and file our taxes. Mind you we told him from day 1 about the taxes he continue to say we were okay. We got the taxes filed. We sent in everything that was asked of us at that time. Denise Neal kept saying she didnt receive documents that we know we had already sent to her. It got to the point were Aaron Lagnes had to step in. Rob would not speak with my husband he would not talk with him and Denise kept lieing to us as well. The point is from day one if Rob would have paid attention to our documents and the things we were telling him we would have been prepared to go FHA. Rob let us pay money knowing we wasnt going to qualify for the loan. Rob also told me not to go back to work because it would mess us up with the USDA loan. Loandepot made this a horrible experience. Aaron tried to save us but it wasnt no way. Its not that we are mad because we had to go FHA. Its the fact that had Rob treated our loan like he cared about it we would have known way before our closing date what we needed to do. Denise Neal lied on us stating she had ask us for a particular document 3 times and that was a lie. This whole experience was stressful and hurtful. We lost money that we couldnt afford to lose simply because Rob Fair didnt do his job. From the start of this we got ran around and treated as if we didnt matter. Loan depot isnt a good mortgage company to work with. When they knew they couldnt do the USDA loan. I would not recommend anyone to them especially an interracial couple. Losing money hurts but not getting this house we wanted hurts even more. They never bothered to help us with getting our money back either. We lost $1000 because of Rob Fair not doing his job correctly. Denise Neal lied as well. And if I could have written this review without putting a star I would have because yall dont even deserve a star. Sincerely, The Braggs

Ricky Dye Was told by the Secretary if I didnt like what my property was valued at I could move.....the gall of these people......will see yall in appeal!!!!