Hankinson Wealth Management - Augusta (GA)

Terry Lewis i am currently a customer with truist in griffin as of right now 11/19/24 but thats going to change,they have ripped me off on a transaction that was taken from my account by them,i went into the branch,talked with Alyssa their about the transaction,she agreed they made a mistake,she called their fraud department,she talked with the lady on phone,lady said it would be 2 days to know something,i came back to the branch talked to Alyssa again,she said this time i needed to call them,so i did,they tell me they denied claim, i ask to talk to mgr,next day mgr called me,very nice lady want to add,i explain everything to her,she also agreed they took out payment to much,she said she will look into it,she called me back later that evening,told me she was still working on it,that she would call me next day,and i never heard from her again,so basicly,they ripped me off!! even when the mgr from that department and from the branch also agreed they shouldnt had taken money out of my account,sorry this is long,but everyone beware,do not bank with this place,they are crooks!!

Reid Myers Responsiveness, Professionalism

Quentin Thornton Great customer service all around. Everyone there is a pleasure and always takes care of me. They always go above and beyond!!!!

A D So far my experience here has been good. The employees have been helpful and very nice, easy to work with. I have had 0 issues when I have gone inside the bank and received help. Lastly, I have not had to wait very long either when waiting for a teller to assist me. The only reason I did not give it 5 stars was because the ATM was not working properly and would freeze up. This is not the first time Ive had an issue with an atm at one of their locations. I told the teller inside it was not working and she seemed like she didnt care as my concern was ignored I hope they fix it soon as this location is the closest branch to me.

Troy Thomas Great place to get a motorcycle or a car loan. Pamela has been taken care of me and many other people for a few years now. Thank you for taking care of us.

Clarissa Childress I was looking for more affordable auto insurance and was referred to Matt by my family members . Not only did I cut my insurance premium by 50%, but I was getting more for the cheaper price. I was also pleased that Matt didnt make me feel as if I was under pressure to make a rushed decision and he always asked what I thought about whatever he had just said. I also found him to be genuine, respectful, a good listener and a kind soul. I was so happy to call my old insurance company to cancel my policy. My only regret is that I wish I would have known about Country Financial premiums and Matt exceptional customer service skills sooner. I am so happy, I will be telling everyone I know about how pleased I am, thanks again.

brooks turner Awesome advisor. Goes to the lengths to make sure the client is taken care. Values his clientele by getting an understanding of what’s important