Griffin Insurance - Stockbridge (GA)

5 /5 Barry Franklin: Sabrina is great to work with, very knowledgeable and answers any and all questions. She makes the process so much easier. Very impressed with the level of service.

5 /5 Solutions2 Low-Voltage: On Valentines Day, Friday 14, 2025 at 12:15 PM I was in the process of selling a company vehicle. It was a last minute arrangement with the buyer. I needed to cancel my commercial auto insurance policy ASAP so the buyer wasnt covered under us when he drove off. Again, it is lunch time and it is Valentines Day so it is a Friday Lunch Time! Bad timing on my part but I had to get the policy canceled immediately before the buyer drove off. The buyer was professional and understood but I did not want to delay him. I called the office, super easy to remember Five O Seven Thirty-Two Hundred, 770 of course. At first, of course, just like any business, "Im sorry there out to lunch". Of course they are its Friday Valentines Day lunch time! Not that it mattered but my cancellation of a policy is really a loss of business for them. I told the sweet lady who answered the phone (we call them the lunch time gate keeper, in the phone industry) I really need to get this done and may I please speak to anyone who might be able to help. Well, you know who, the hero, came through. She always has. K, thank you. And for everybody else up there, thank you. I have been doing business with this company back when it was in Forest Park. My first car, my first auto policy with this team, Racheal was my go to rep back in the day. I have moved my auto policies around some because of commercial policy reasons and rate shopping but we are back with them now, happy with Auto Owners too, and they got our home as well, thanks to SC - you know who you are! For our Commercial Liability and Work Comp policies, unbeatable, Price and Service both. I almost forgot, We have life insurance through them as well. You will not find a harder shopper than Mike. He will shoot it to you straight. Let me sum this up for you. I trust them. My extended family still uses them. My parents used them before I used them. This company has been around a long time. They know the industry extremely well and have aligned with very reputable providers that you can rely on. Lets face it, its insurance. No one likes paying for it. But not having it will cost you much more. A big THANK YOU goes out to all the folks up there for putting up with me for 31 years. I dont know how, but THANK YOU. - Matt Solutions2 Low-Voltage www.solutions2.com

1 /5 J G: I called on June 3rd and spoke to a representative. I told her I wanted to cancel both my vehicle insurance policies. I told her I was canceling because Progressive has the ignorant policy that you cannot have different coverages for different vehicles! I do not need the same full coverage required on a financed vehicle that I need on my paid off van with 250,000 miles. I understand that this is Progressives policy, not necessarily this firms choice. But what really upsets me is I told the rep. I wanted my coverage to be maintained until its scheduled expiration of June 30th. I came home from my most recent trip to TN, where my wife is being treated for breast cancer, to receive a letter stating my vehicle coverage was canceled the very day I called! So, Ive been driving uninsured since the 3rd of this month! Now Im sure I will get a fine for driving uninsured. Again, I told this rep. I wanted my coverage to go on until its scheduled expiration. That the only reason I was calling that day was because my my policy was on a auto-renew schedule for some kind of discount. She voiced her understanding yet apparently canceled my coverage immediately! Listen to your customers needs and concerns next time!

5 /5 S. Burks: I submitted a homeowners quote online and got a call from Sabrina the next day. She was so sweet and professional throughout the whole process. I was close to my deadline and needed a new policy less than 48 hrs and Sabrina worked quickly and sufficient to get me the best quote for my home. Please give Griffin Insurance a try.

5 /5 Shawn Keller: Ive lived all over the US and had many different agents over the years, Sabrina is the absolute best! She has gone out of her way to help us get set up with Homeowners and Auto insurance and shes always willing to spend time with me to get the best value possible. If youre looking for a new agent. I highly recommend Griffin and Sabrina.