Georgia Farm Bureau - Rossville (GA)

Sarah Lee Dishonest. When I called for a quote on the policy I asked several times about the deductible. Was told it depends on the amount if I file a claim. Policy was reasonable so i purchased. Went to file a claim and deductible $3500! I have NEVER seen a $3500 car deductible. They will never pay out a claim unless you end up in a really bad situation. Otherwise out of pocket. Shady

Kristina Berger These are some of the most caring, knowledgeable group of people that you will find (Jonathan, Sherry, and Mimi). I am grateful that I called them for a quote. It wasn’t just a quote, as they actually made sure that my coverage made sense for my needs, telling me where to increase coverage, and what to ditch, and explaining everything in depth. They answered every question I had. Jonathan is down to earth and he is good at his job. I couldn’t be happier and I keep telling everyone I know that they should call them.

Erica Ransom Miss Thornton is super professional. I actually caught her leaving work for the day, but she turned right back around and invited me into her office with opened arms! Not only that but she literally saved me over $120 on my car insurance and I couldn’t be more grateful! I highly recommend this business to anyone in the GA/AL area! & soon she will be opened in more states! Thank you for all of your hard work!

Estefania Robles Rodríguez Joan was helpful when I needed to adjust my insurance. She made sure I understood everything about my policy and helped me save money. Shes knowledgeable and friendly.

Long Matt (mattuga) We have our policies with Dustin for Home and Car. He gave well explained pricing that met or beat any other quotes I received. The coverages for Home insurance was better than the other company that quoted with a higher rate and lower coverage.

Danny Aguila A pleasure to work with. Broughton (the associate working with me) took his time to find new the best process and coverages. I’m very pleased with my visit.

VB Dixon Always friendly and willing to help with whatever need you have. They have been amazing during the first stages of our recovery from Hurricans Helene. Their fast response to our needs was heartfelt and appreciated!

L. When I first set out to find an insurance agent, it was important to me to support a female-led agency — and I’m so glad I found Suzanne and her amazing team at State Farm. Choosing Suzanne wasn’t just about womanhood, though — I stayed because the service has been truly exceptional from day one. From helping me get insurance as a newcomer to the state, to adding coverage for family members, renters insurance, life insurance, and more — every experience has been seamless, pleasant, and stress-free. Suzanne’s entire team — both women and men — consistently goes above and beyond. They respond quickly, treat every interaction with care, and make you feel genuinely valued. One of the touches that still stands out to me: rather than sending a generic birthday email like many companies do, someone from their team personally calls to wish you a happy birthday — no recordings, just real kindness. Their marketing never feels like spam; it feels personal, thoughtful, and genuine. I feel incredibly lucky to have found such a wonderful team. They have more than earned every bit of this five-star rating!

Ruthella Burden When I go in here to pay my bill the ladies are always very nice to me take care of me very well speak to me in a very kind way always thanked me for my business and tell me to have a nice day and I tell them to have a nice day too. I have been doing business here since the 80s and I have always been happy with Farm Bureau. They are a great company and have always lived up to their name. They have never let me down when its come to my claims and taking care of my car and my home I am very happy with this company.

Ashley Shanee I’ve been with them for probably a decade!! Their customer service is amazing and they make sure they find you affordable insurance ❤️