Fort Knox Pawn & Loan - Douglasville (GA)

Janay Brooks Exceptional Service & Genuine Support – A Company That Truly Cares! If you’re looking for a finance company that genuinely cares about your needs, Sunset Finance is the place to go! From the very first time I walked through their doors, I was met with kindness, professionalism, and a real willingness to help. Their team doesn’t just treat you like another customer—they take the time to understand your situation and find the best possible solutions for you. When I needed a loan, they made the process smooth and stress-free, explaining everything in detail and ensuring I felt comfortable every step of the way. They worked with me to create a manageable plan, showing that they care about long-term financial success, not just handing out money. Unlike other places that make you feel like you’re just a number, Sunset Finance takes the time to work with you, answer your questions, and offer support when you need it. Beyond loans, their tax services have also been a huge help. I needed my taxes done correctly without any stress, and they handled everything efficiently and professionally. Knowing I could trust them to get it done right was a huge relief. Sunset Finance truly makes it their mission to help people, and it shows in everything they do. Whether you need financial assistance, tax services, or just a team that treats you with respect and care, I highly recommend them. It has been a pleasure working with them, and I wouldn’t hesitate to return in the future!

Tina Shorter Alexis Lazenby is an excellent customer service representative who assists my husband and me; we greatly appreciate her help. If you need anything, be sure to see her.

A Dotterweich Matt and his team are excellent financial advisors. Their personal hands on approach to financial planning provides a rate of return that balances risks with healthy returns. The online performance tools (mobile and web) provide very useful views of financial performance. I highly recommend their services!

Michael Littlefield This First Bank has excellent customer service. The tellers are friendly, professional, and very accommodating. They work within their power to please and I always leave with a smile!

Laken Ward We have worked with Clay with buying 2 homes now and we have been very happy on both occasions. Even if Clay is really busy he does his best to keep in contact and get things moved along as fast as he can. His lending team is amazing and helpful as well. Thank you Clay, Heidi and Karen. We really appreciate ya’ll.

James Ellis Service is priority with this company. OQuinn and Associates provides excellent customer service. Follow through and follow up helps you know that the job is done. Competitive rates and happy folks to deal with. I choose to be a customer here and am pleased with the service for over 10+ years.

KUNTRY BOI I was told to come here to get a loan and everything went perfectly fast everyone was politely and friendly if you need a load come see them today don’t wait.

Tammy Best bank Ive ever had.....

Richard Talley I would like to thank Laura Kennon. She is the community manager at Georgias Own Conyers location. Her customer service surpassed all of my expectations. Ive been a member of multiple banks in my 46 years, but I have never received anything close to the special treatment I received from Ms. Kennon. She helped me with my loan so I could purchase the car of my dreams. I saw my car around 2 oclock in Cobb County. Somehow, I ended up on a wild goose chase with another car dealership in Conyers. I already had my paperwork from the dealership in Cobb, but I needed to find a Georgias Own. It was already 3:30. A quick Google search, and there was a Georgias Own less than 5 min away. When I arrived at the bank, I knew I was close to closing for the day, so I figured that it was no way anyone could help me so close to closing. I walked in, and it was your usual Friday bank crowd. A few people are in line, with 1 or 2 people waiting to see someone. I attempted to sign in, but for some reason, I was having an issue. Then I heard, "Can I help you?" I turned around, and it was Ms. Kennon, the bank manager. She invited me into her office, and I began to explain my situation. With a smile, she replied, "I will help you." That she did. I dont know how, but she was more excited about me getting a new car than I was. The time was well after 6:30, and her husband had called a few times, so I was waiting for her to say come back tomorrow and we can finish up the paperwork but she never said it. We engaged in a conversation that felt more like a spiritual journey than a conversation. I can go on and on, but I just wanted to thank Ms. Kennon and the whole Georgias Own family, because this was an amazing experience. She didnt finish the paperwork until around 8 oclock. I am soooo thankful. Georgias Own has been nothing but a blessing for me and my family. I am a real person. Im just sharing my testimony to help others who may be in need of a new bank home or just needed help like I did. I would recommend Georgias Own Credit Union Conyers location to anyone, even if its a little out of the way for you. Its close to an hour away from me, but its well worth the drive just to meet Ms. Kennon. Shes an amazing person. Just tell her you read Richards review, and Im sure you will leave as excited as I was and leave a review of your own. Thank you, Ms. Kennon for your dedication and reassuring me that Georgias Own Credit Union is the perfect banking home for me.