Direct Auto Insurance - Covington (GA)

5 /5 Diamond Mcknight: I wanted to take a moment to express my gratitude for the outstanding customer service I received. Your team member Cynthia Humbles, went above and beyond to ensure my experience was smooth, pleasant, and efficient. It’s rare to find such dedication and genuine care, and I truly appreciate the effort she put into making everything right. Thank you again for your professionalism, courtesy, and attention to detail. I look forward to continuing to do business with you! Best regards, Diamond McKnight

5 /5 Jonathin Castillo: Cynthia Humbles was a great associate, very reliable, very easy to get along/ talk with. She helped me as a first timer on insurance and found me the best rate possible!! Amazing woman overall!

5 /5 Dyonn Thomas: Ms. Cynthia Humbles was awesome! She knew her stuff and got me a quote faster than I ever received a quote! Thanks for your help! I’ll recommend friends and family!

5 /5 Stephanie Dennis: Ms. Cynthia was my God send, literally! I called Direct Insurance toll free number and talked to at least five people between being transferred from sales to customer service. I don’t know how I got transferred to Ms. Cynthia but God knew! I was in a dire and desperate situation and Ms. Cynthia was so professional, extremely knowledgeable, very patient, and amazingly pleasant with me as she help me with my insurance policy. I will be calling Ms. Cynthia in the future as my new agent. She did ask me; I told her! It is so refreshing to find an empathetic professional who can soothe customers frayed nerves by simply listening, offering solutions, and solving problems! Thank you so much Ms. Cynthia Humbles! I will refer you to others most definitely and enthusiastically!

5 /5 Yvonne Perry: Cynthia Humbles is a Lovely lady. Provides great customer service and may I add with a smile. She was so patient and helpful really appreciate it.