Country Financial - Cody Crumley Agency - Rome (GA)

Ryder Bende Awful insurance company (just this branch at least). Ive never been able to reach Warren, but this guy name Caleb always answers. Apparently he is my insurance rep, and Ive had nothing but issues. First of all, he put a home insurance discount on my auto premium which I NEVER ASKED for. Then 3 months later my policy goes up about 50$ since that fake home insurance dropped. Then he kept calling trying to push home insurance on me sending quotes to the house owner even though I never requested it. Then he switched my account policy owner over to my fathers name when he qouted the house for insurance. So now Im locked out of my account and customer support says Im not even on the policy anymore. So I called them back yesterday and sure enough Caleb answers. As soon as I say I want to cancel my premium his attitude changes quick. Silence for about 2 mins then he asks if thats all I needed and I say yes sir. Couple seconds of silence and I hear him grunt and hang up the phone. Never got an email I asked for, for the comformation of my insurance policy cancellation. Worst branch of insurance Ive ever been with. Now my phone isnt even being answered. Stay away from this branch, its extremely sketchy sales practices.

Patrick Cormier Ive had insurance thear many years the girls in laurencville office are like my best friends there awesome and any one I ever dealt with were the best

Robert Gardner First off, Georgia insurance is very expensive. After searching through many insurance providers giving me outrageous quotes, I found William! This gentleman went above and beyond to explain the situation and find me the very best rate possible. Needless to say I was extremely impressed with his knowledge and experience. Personal, polite and very transparent. Highly recommended!

Cohen Alison (Ali) Carter was great and really informative! He was communicative throughout and you can definitely tell this office cares about people. All of the staff I spoke with were very kind. Highly recommend!

Kimberly P Winfred is the ultimate professional and is always most helpful. He answers your questions honestly and comprehensively so you can make the best decision.

Klint Torbert As a long-standing policyholder with Wilson Insurance, a family-owned gem in the heart of our community, I’ve experienced firsthand the difference personalized service makes. Here’s why I continue to entrust them with my insurance needs 1. Exceptional Service - The staff at Wilson Insurance treat policyholders like family. Whether I’m calling with a question or filing a claim, their response is always prompt, courteous, and professional. 2. Friendly, Polite and Curitous communication 3. Local Expertise with my insurance policies 4. Always just a call away.

Kwasi Anderson I have nothing but appreciation for Shawnda Fowler. She gave me the best customer service I have ever been given on the phone. She was instrumental in me getting my new policy. Great respect for a lady who obviously takes pride in her work.

Sara Londono Amazing customer service. Marcela and her team always take the time to find you the best deals and explain everything to you in detail, I love coming here knowing that I am receiving the best help I can get! Thanks titanium insurance

Bethanie Boswell Vickie Tapley has been my insurance agent since the late 90s and she is absolutely fantastic. Always gets me the BEST rates and proactively reaches out when its time to renew if theres a better offer to be had. Shes been with me through moves and teenagers and accidents... Without the least doubt, I can wholeheartedly recommend her for the best experience you can have buying insurance!!